Remote SaaS Systems Administrator

Description

Remote SaaS Systems Administrator

Build What’s Next—All from Your Desk

Picture a workday where you help keep businesses connected, no matter where you’re based. That’s what it means to be a Remote SaaS Systems Administrator. Your skills keep vital software running, safeguard information, and support people you may never meet—but whose day is better because of what you do. In this role, you’ll manage cloud apps, troubleshoot issues, and shape more intelligent workflows. If you want your technical know-how to matter, you’ll find purpose here.

Why This Role Matters

When companies run in the cloud, every second of downtime counts. Your mission: to keep key software smooth, secure, and reliable. Each day, your work enables teammates to collaborate and clients to receive what they need. You solve problems before they start, simplify complex systems, and help organizations keep pace with change.

Your Responsibilities

  • Please keep a close watch on SaaS tools, making sure they’re always available and performing their best
  • Set up and adjust user access and permissions with a focus on security and efficiency.
  • Jump in to troubleshoot when problems arise, tracking down their causes and fixing them at the root.
  • Automate regular maintenance and updates to minimize downtime
  • Work with developers, support staff, and other administrators to coordinate changes and resolve cross-team issues
  • Document everything from quick fixes to major updates, building a helpful library for your team
  • Run scheduled backups and participate in drills so systems can bounce back fast if needed
  • Use system data and analytics to spot patterns, prevent trouble, and drive improvements

What You Bring

  • Three or more years managing SaaS platforms or cloud-based systems—think Salesforce, Microsoft 365, ServiceNow, or Google Workspace
  • Familiar with cloud hosting (AWS, Azure, or Google Cloud), plus automation and scripting (Python, Bash, or PowerShell)
  • Experience with SSO, SAML, OAuth, or identity management in distributed setups
  • Clear communication—able to explain technical ideas in plain language
  • Steady under pressure, you know how to think clearly when things get complicated
  • Bachelor’s in IT, Computer Science, or a related field, or practical experience that shows your skills

Tools & Tech

  • Admin panels and dashboards for cloud and SaaS systems
  • Automation frameworks like Ansible or Terraform
  • Monitoring platforms (Datadog, CloudWatch, New Relic)
  • Ticketing tools and incident management platforms
  • Slack, Teams, and modern project-tracking apps

The Remote Reality

  • 100% remote—work where you’re comfortable and most productive
  • Adjust your hours for family, hobbies, and personal growth
  • Join a team that values new ideas, open feedback, and learning
  • Ongoing training, mentoring, and support from peers across the globe

Rewards & Benefits

  • Annual salary: $88,927
  • Comprehensive medical, dental, and eye care coverage for you and those who matter most to you
  • Paid leave for holidays, vacations, and when life demands your attention
  • Home office stipend and all the tech you need
  • Financial support for courses, certifications, and skills development

Where This Can Take You

You’ll be in the driver’s seat of your growth. Here’s what you can do:

  • Lead major projects like SaaS integrations or cloud migrations
  • Mentor new team members and help build our next generation of admins
  • Influence security and compliance strategy company-wide
  • Take on roles in architecture, engineering, or specialized cloud teams as you grow

Everyday Impact

You’ll see the results of your work immediately: faster workflows, less downtime, and happier users. You’ll keep information safe and business running smoothly—even when unexpected challenges arise. Your problem-solving, planning, and technical skills will touch every corner of the company.

How We Measure Success

  • Achieving and maintaining high system uptime
  • Timely, thorough incident resolution
  • User and peer feedback on your support
  • Innovative process improvements that make life easier for everyone

Your Next Move

If you’re ready for a career where remote means absolute freedom—and your skills truly make a difference—this is your moment. Step into a role where what you know counts, your voice matters, and your next challenge is just a click away. Apply now and help us shape the next chapter of remote cloud administration.