FedEx Remote Billing Specialist
Description
Remote Billing Specialist
Embark on a Career Where Precision Meets Passion
Imagine working with a company that doesn't just keep the world moving but redefines how it moves. As a Remote Billing Specialist, you step into a pivotal role where numbers meet narrative, and billing becomes the unseen engine behind seamless global logistics. This is more than a remote job—it's a chance to contribute to a larger story of innovation, dependability, and extraordinary customer service, all from the comfort of your chosen workspace.
About the Journey and Our Vision
From humble beginnings to becoming a household name in shipping and logistics, the organization has always been guided by one powerful idea: efficiency must never come at the expense of connection. As our operations expand across borders, so does our commitment to excellence. Our remote-first teams are more than employees—they are the heartbeat of our future-forward strategy. Here, creativity isn't reserved for designers; it pulses through every department, even billing. We're building a future where technology, accuracy, and empathy unite, and you can help write the next chapter.
Your Impact in This Role
Key Responsibilities
Invoice Management
- Prepare, review, and distribute invoices with precision and timeliness, ensuring clients receive accurate billing documents every time.
Account Reconciliation
- Handle account reconciliations, resolve discrepancies, and provide insight-driven solutions to billing challenges.
Communication and Clarification
- Communicate with internal stakeholders and clients to clarify invoice questions or inconsistencies with professionalism and poise.
Documentation and Compliance
- Monitor billing systems and maintain documentation for audits, compliance checks, and financial reporting.
Collaboration
- Collaborate cross-functionally with logistics, customer service, and finance teams to keep workflows efficient and client satisfaction high.
How You Make a Difference
Accuracy in billing isn’t just about math—it’s about trust. You’ll be the reason clients feel confident in their partnerships. By keeping everything organized and running smoothly behind the scenes, you ensure others can focus on what they do best. Your efforts create the financial foundation that keeps deliveries on track and customers smiling.
The Environment You’ll Thrive In
Remote, But Never Isolated
Work wherever you feel most productive—your home, a local cafe, or even a co-working space with a good latte machine. Our remote teams are connected through a culture of collaboration, intentionally built. Expect daily check-ins, team shout-outs, and virtual brainstorming sessions that feel as vibrant as an in-person meetup.
Culture of Creativity & Accountability
We champion ideas from every corner of the organization. Whether you're suggesting a new automation tool or a more intuitive way to handle invoice exceptions, your voice matters. The environment is casual in tone but serious in execution. That means deadlines are sacred, but innovation is always welcome.
Tools and Technology Empowering Your Workflow
Systems You’ll Master
- Cloud-based invoicing software and ERP systems tailored for global logistics.
- AI-assisted reconciliation platforms that help catch even the most minor anomalies.
- Project management tools like Asana and Notion can be utilized to organize and prioritize tasks efficiently.
- Secure communication platforms that make virtual collaboration seamless.
Built-In Innovation
You won't just use tools—you'll help improve them. Our feedback loops are short, so your input on better processes or cleaner dashboard interfaces could become tomorrow’s upgrade. Your curiosity is not only encouraged but expected.
What You Bring to the Table
Skills That Matter
- At least two years of professional experience in billing functions, financial transaction processing, or financial operations.
- Strong attention to detail and organizational skills that rival a librarian's.
- Confidence with spreadsheet wizardry (think formulas, not just formatting).
- A knack for problem-solving that makes detective work look easy.
- Excellent written and verbal communication skills—you’re as comfortable on a call as you are in a follow-up email.
Traits We Celebrate
- Self-starter attitude and time management skills to thrive independently.
- Enthusiasm for contributing ideas to streamline financial processes.
- Flexibility and adaptability—you handle changes with humor and grace.
- Empathy and professionalism are key when communicating with clients and team members.
Career Growth and Learning Opportunities
We believe careers are built on curiosity and courage. As a Remote Billing Specialist, you’ll be offered pathways to expand into senior finance roles, process optimization, or cross-functional team leadership. We also offer virtual workshops, mentorship circles, and paid certifications in tools such as SAP and QuickBooks, among others. If you've got the passion, we’ve got the platform.
Compensation and Benefits That Fit Your Life
Annual Salary
$47,241 per year
Additional Perks
- Flexible work schedule to match your lifestyle
- Healthcare options for you and your family
- Paid time off, holidays, and wellness days
- Internet and remote setup stipends
- Recognition programs and virtual celebration events
Why This Role Is Different
Most billing roles focus only on crunching numbers. This one enables you to inject creativity into compliance and utilize technology to challenge the status quo. You're not boxed into repetitive routines—you’re part of a team that reimagines what back-office operations can look like in a digitally-driven world. And while your job may be remote, your impact will be impossible to miss.
Ready to Take the Leap?
Bring your precision, curiosity, and creativity to a role that truly values all three. Your next chapter is waiting to be written, and it starts with a simple step.
Apply today and help build the financial heartbeat of a company that moves the world forward.