Remote Social Media Coordinator

Be a Voice That Connects a Global Community

Imagine yourself shaping the voice of a globally recognized brand, crafting stories that resonate with millions. As a Remote Social Media Coordinator, you will do more than schedule posts—you’ll drive authentic communication that forges connections across cultures, supports diverse communities, and elevates the company’s digital presence with empathy and creativity. In this fully remote role, you’ll lead the storytelling charge on platforms that matter, ensuring that every message promotes inclusion, awareness, and emotional resonance.

Key Responsibilities of a Social Media Coordinator

Content Strategy and Creative Campaigns

You'll be responsible for shaping and executing social content strategies that are innovative, on-brand, and inclusive. You’ll develop campaign ideas that highlight key company milestones, showcase employee stories, celebrate global observances, and amplify voices within our customer and employee community. From designing engaging social carousels to scripting relatable reels, you'll transform ideas into shareable digital narratives that reflect the organization’s commitment to belonging and excellence.

Your storytelling skills will be vital in maintaining a consistent tone across various channels, including Instagram, Facebook, LinkedIn, TikTok, and X (formerly Twitter). You’ll curate content that resonates with varied demographics, paying close attention to the tone, cultural relevance, and accessibility of each post.

Community Management with Compassion

You will monitor all social media inboxes and public mentions, making sure each comment, message, or mention receives a timely and thoughtful response. Whether it’s a customer inquiry or a follower expressing appreciation, your replies will reflect respect and clarity. You’ll be the frontline voice of the brand—one that listens attentively and responds meaningfully.

In collaboration with the broader brand and care teams, you'll also help manage community safety and sentiment. You'll flag inappropriate content, escalate concerns as needed, and contribute to making each platform a safe, inclusive space.

Insight-Driven Optimization

To refine our strategy, you will collect and analyze performance data using tools such as Meta Insights, Google Analytics, and third-party dashboards. Your ability to interpret these findings will enable you to make informed content and timing adjustments that align with both audience preferences and broader organizational goals.

You will also produce monthly analytics reports that summarize key metrics, including reach, engagement, click-through rate, and follower growth. These insights will inform future campaign planning and help establish best practices for content creation.

Team Collaboration Across Time Zones

In this cross-functional position, you’ll work alongside designers, content writers, customer experience professionals, and HR leads. Through regular check-ins and digital collaboration tools, you’ll align content across departments and contribute your ideas in team-wide creative brainstorming sessions.

Whether co-creating graphics with the visual design team or helping HR showcase internal events, your voice will be central in shaping consistent messaging that champions company values.

Our Inclusive and People-Centered Culture

Built on Respect and Authenticity

Every employee, remote or onsite, is encouraged to be their authentic self. We foster a culture that promotes kindness, mutual respect, and open dialogue. Constructive feedback and idea sharing are core components of our work approach, ensuring that each voice contributes to our collective success.

Diversity as a Driving Force

Innovation is fueled by the richness of varied experiences, which is why we prioritize welcoming individuals from all backgrounds. Our team benefits from a tapestry of perspectives that inspire creativity, empathy, and growth. We’re committed to building an environment where all team members are uplifted, respected, and given every opportunity to contribute meaningfully.

Your work as a Social Media Coordinator will actively reflect and reinforce our diversity values by amplifying a wide range of voices and championing inclusive messaging.

A Supportive Remote Work Experience

Our remote culture is intentionally designed for connection and care. From virtual team lunches to mindfulness breaks, we support employee well-being through regular check-ins and wellness initiatives. Flexible hours, asynchronous workflows, and supportive leadership ensure that working remotely never feels isolating.

Tools and Platforms You’ll Work With

Social Media Management

• Hootsuite, Sprout Social, or Buffer for scheduling and analytics
• Canva, Adobe Creative Cloud, or Figma for visual content creation

Insight and Listening Tools

• Google Analytics and Meta Insights for measuring campaign performance
• Brandwatch, Mention, or Talkwalker for social listening and trend analysis

Collaboration Tools

• Slack and Zoom for team communication
• Google Workspace and Notion for content planning and documentation

Qualifications and Desired Experience

Interpersonal and Creative Skills

• Exceptional written communication that reflects warmth and clarity
• Sensitivity to diverse perspectives and global audiences
• Creativity, initiative, and strong organizational skills

Experience Requirements

• At least 1–3 years of experience managing social media accounts or content communities
• Prior remote work experience is a bonus, but not mandatory

Educational Background

• A degree in communications, marketing, journalism, or a related field is helpful.
• Alternatively, proven experience and a strong content portfolio will be equally valued.

Your Day-to-Day Working Life

Connected Remotely, Engaged Daily

Expect to collaborate regularly with a team of passionate creatives and communicators who believe in purpose-driven content. You’ll participate in virtual strategy sessions, one-on-one mentorship calls, and peer review meetings that support your growth and confidence.

Competitive Benefits and Compensation

• Annual Salary: $47,645
• Work-from-home stipend and setup support
• Health and wellness benefits, including access to mental health professionals
• Learning and development resources for continuous upskilling

Professional Growth Opportunities

Your career development is a shared priority. You’ll be encouraged to attend virtual conferences, explore new creative tools, and take on expanded responsibilities based on your interests. Whether you aim to grow into a digital strategist or move into a brand leadership role, we’re here to support your journey.

Stories from Our Team

“As a trans nonbinary person, I’ve never felt more seen and respected in a professional setting. From the start, I’ve been given space to express my identity, share ideas, and lead creative campaigns that reflect who I am. I feel empowered every day.” — Alex R.

“Returning to the workforce after a five-year break was intimidating, but this team welcomed me with open arms. My opinions are valued, my schedule is respected, and I’ve grown so much since I joined. The flexibility and empathy here are unmatched.” — Priya M.

Let’s Build Something Impactful Together

If you’re ready to lead with compassion, write with purpose, and help shape a digital presence that reflects values of inclusion and connection, then we want to hear from you. Step into a role where your voice makes a difference—every single day.

Apply now and help tell the stories that inspire, inform, and unite our global community.