Online Employee Relations Consultant
Description
๐ผ Online Employee Relations Consultant โ Remote Role with Purpose
๐ Introduction: Join a Mission-Driven Team Empowering Global Workforces
Are you passionate about employee engagement, digital HR transformation, and solving workplace challenges through data and dialogue? We're hiring an enthusiastic and strategic Online Employee Relations Consultant to join our remote team. This is more than a job โ itโs a chance to become a tech-forward people advocate at the forefront of modern workforce transformation. Offering an annual salary of $76,839, this remote opportunity blends strategic impact with the flexibility of working from anywhere.
Collaborate with forward-thinking professionals who utilize the latest HR technology platforms, automation tools, and predictive analytics to create a transparent, inclusive, and high-performing workplace. Weโre looking for someone who thrives in a remote-first, tech-enhanced culture that values outcomes, autonomy, and innovation. Youโll support a diverse range of employees across regions, helping organizations maintain compliance, trust, and fairness in virtual-first environments.
๐ก Role Significance: Why This Role Matters
As workforce landscapes shift rapidly, employee relations has evolved into a strategic function driven by insights, digital tools, and data governance. This position is designed for a tech-savvy, people-first expert who can:
- ๐น Resolve employee concerns with AI-enhanced case tracking
- ๐น Consult on conflict resolution and policy alignment using digital collaboration platforms
- ๐น Use workforce analytics to diagnose organizational issues and drive proactive action
- ๐น Serve as a digital liaison between HR leadership and employees, driving trust and clarity
- ๐น Shape digital-first employee policies rooted in inclusion, equity, and measurable outcomes
If youโre energized by people operations and passionate about transforming how companies support their teams, you belong here.
๐งฉ Key Responsibilities
๐ Core Functions
- โจ Provide virtual guidance on employee relations issues, policy interpretation, and workplace conflict
- โจ Manage remote investigations using secure HRIS platforms and compliance trackers
- โจ Use automated case management tools to identify risk and prevent escalation
- โจ Facilitate online conflict resolution sessions and digital coaching for supervisors
- โจ Partner with cross-functional teams to craft inclusive employee relations strategies
- โจ Recommend policy changes based on digital feedback analytics and sentiment tracking
- โจ Deliver virtual trainings on ethical workplace conduct and digital communication norms
- โจ Maintain documentation and ensure recordkeeping standards through HR software
๐ง Tools and Technologies
- โ Workday, BambooHR, or HiBob for managing employee lifecycles
- โ Officevibe, Culture Amp, and 15Five for pulse checks and engagement surveys
- โ Zendesk for HR, Case IQ, or Redflag for virtual case resolution
- โ Slack, Zoom, Miro, and Notion for collaboration and documentation
- โ Power BI, Visier, or Tableau for analytics dashboards and metrics
๐ ๏ธ Ideal Candidate Profile
๐ Required Qualifications
- ๐น 4+ years of experience in employee relations, HR consulting, or employment law
- ๐น Proficiency in cloud-based HR software and employee engagement tools
- ๐น Familiarity with virtual investigation protocols and case documentation best practices
- ๐น In-depth understanding of regional labor laws, digital workplace etiquette, and virtual compliance
- ๐น Strong communication and coaching skills suited for distributed workforces
- ๐น Comfort working with spreadsheets, KPIs, and visual data presentations
๐ Preferred Experience
- ๐น Hands-on experience with AI-enhanced case tracking and automation tools
- ๐น HR certifications such as SHRM-CP, PHR, or conflict resolution credentials
- ๐น Background in high-growth startups or global tech-enabled organizations
- ๐น Experience leading change management initiatives and employee advocacy efforts
๐ Measurable Impact and Achievements
๐ Data-Driven Success
- ๐ข 92% resolution rate of ER cases within 30 days using automated workflows
- ๐ข 38% increase in employee satisfaction post-policy reform based on digital feedback analysis
- ๐ข 100+ global clients supported through fully virtual people operations models
- ๐ข 47% decrease in escalations due to proactive intervention and coaching sessions
- ๐ข 25% time saved in case handling using AI-assisted documentation tools
๐ Company Culture and Work Environment
๐ค Digital-First and Human-Centered Culture
We donโt just digitize processes; we humanize remote work. Expect a culture that blends structured innovation with people-first values. Hereโs what you can count on:
- ๐ Remote Collaboration: Work from anywhere with purpose-driven results
- ๐ค Global Team: Collaborate with teammates from diverse cultural backgrounds
- ๐ Transparent Feedback: Access live dashboards and real-time sentiment data
- ๐ง Learning Access: Upskill through LMS platforms, webinars, and global certifications
- ๐ฟ Well-Being Support: Prioritize mental health with access to digital wellness apps
- ๐ฏ Results-Focused: Be evaluated on outcomes, not hours, in a high-trust environment
๐ Sample Workday Structure
Time | Task |
---|---|
9:00 AM | Log in to HRIS and review escalated concerns flagged by automation tools |
10:30 AM | Host a Zoom meeting to mediate a peer conflict resolution dialogue |
12:00 PM | Analyze trends in anonymous employee feedback via the Officevibe dashboard |
2:00 PM | Draft recommended policy edits with the policy review committee in Notion |
3:30 PM | Attend a cross-functional team huddle to align on compliance changes |
5:00 PM | Submit a weekly summary report to the People Analytics lead with visuals in Tableau |
๐ Career Growth Opportunities
๐ Learning and Development
- โจ Monthly innovation labs to co-design ER tools and digital playbooks
- โจ Personalized coaching from senior HR leaders with DEIB and ER expertise
- โจ Exposure to global compliance environments and policy transformation projects
- โจ Internal mobility options in Employee Experience, Digital Transformation, or Talent Analytics
๐ฏ What Makes You a Great Fit
You are a proactive professional who sees digital HR as a strategic advantage. You believe that ethical leadership, inclusivity, and psychological safety arenโt just buzzwordsโtheyโre business imperatives. Youโre a skilled listener who can diffuse tension, a systems thinker who reads trends in data, and a communicator who leads with clarity and empathy. Youโre excited by the chance to build forward-thinking people practices with a remote-first team that believes in the future of work.
๐ Tech-Inspired Call to Action
Ready to build the future with us? Apply today!ย Published on:ย Apr 19, 2025ย