Remote Community Manager Jobs in New York

About the Role

Are you passionate about building genuine human connections online? Do you thrive in environments where dialogue, collaboration, and engagement are key to community success? If so, this remote opportunity could be your next big step. We are seeking a skilled and motivated Remote Community Manager to nurture and grow vibrant digital spaces that reflect shared values, amplify voices, and foster meaningful conversations.

With an annual salary of $93,200, this full-time position offers a rare blend of flexibility, impact, and professional growth. This is more than just a job—it's an opportunity to cultivate a dynamic online environment that fosters inclusivity, energizes users, and supports our mission to empower our digital ecosystem.

Key Responsibilities

Foster Connection and Engagement

• Serve as the primary liaison between our brand and the online community.
• Encourage active participation by initiating discussions, polls, and events.
• Craft thoughtful responses that reflect our tone, values, and empathy.

Grow and Maintain Online Communities

• Strategically grow community membership and user engagement across platforms.
• Monitor user behavior and community trends to ensure safety, inclusivity, and alignment with community guidelines.
• Identify brand advocates and develop programs to reward meaningful contributions.

Elevate Brand Presence

• Amplify the organization’s identity by supporting storytelling efforts.
• Collaborate with marketing and content teams to integrate campaigns into the community ecosystem.
• Represent the brand voice with professionalism and authenticity in every interaction.

Measure, Report, and Optimize

• Track engagement analytics and provide insights to inform future strategies.
• Analyze community health metrics to optimize conversations and improve member experience.
• Identify emerging platforms and trends to keep our digital community ahead of the curve.

Qualifications and Experience

Core Competencies

• Proven track record managing online communities or social engagement groups.
• Exceptional interpersonal skills and emotional intelligence to connect with diverse user groups.
• Clear, engaging communication with attention to tone, clarity, and empathy.

Preferred Skills

• Experience moderating platforms like Discord, Reddit, Slack, or community-focused social media groups.
• Familiarity with engagement analytics tools such as Sprout Social, Brandwatch, or Hootsuite.
• Knowledge of content moderation, policy enforcement, and crisis communication.

Educational Background

• A degree in Communications, Digital Media, Public Relations, or a related field is preferred, but relevant experience will also be considered.

Tools and Technology

This position requires comfort with multiple digital platforms and online engagement tools. Familiarity or willingness to learn the following will be valuable:

• Community management software (e.g., Discourse, Vanilla Forums)
• Analytics dashboards (e.g., Google Analytics, Facebook Insights)
• Internal collaboration tools (e.g., Notion, Trello, Slack)
• Social media scheduling tools (e.g., Buffer, Later)

Understanding how to navigate and integrate these tools will help ensure a seamless experience for both community members and internal teams.

Work Environment and Culture

We believe that strong communities grow from diverse voices and open dialogue. As a Remote Community Manager, you’ll be part of a distributed team that values flexibility, communication, and shared success. You’ll work from anywhere while collaborating closely with cross-functional teams who are just as dedicated to fostering a positive culture.

Expect an inclusive work environment where your contributions will directly shape how our users connect and thrive. Whether it’s through virtual town halls, community spotlight series, or creative campaigns, you’ll be at the heart of inspiring user engagement and long-lasting loyalty.

Growth Opportunities

This position is ideal for someone who sees community building not just as a job, but as a craft. With room for leadership development, strategic planning, and creative storytelling, you'll have opportunities to:

• Lead initiatives that shape long-term engagement strategies.
• Participate in cross-departmental projects that challenge and grow your skill set.
• Advance into senior roles in communications, marketing, or brand strategy.

Your input will help shape the future of our digital ecosystem's interactions and evolution. As the community grows, so will your influence and potential for advancement.

Why This Role Matters

Communities aren’t just audiences—they’re the heartbeat of a brand’s culture. In this role, you’ll do more than facilitate discussion; you’ll help construct a home for passionate users and thought leaders. Your work will amplify stories that matter, connect individuals around shared experiences, and create a lasting impact that extends beyond screens.

Every message you send, every event you plan, and every interaction you nurture will contribute to building a space that feels alive, inclusive, and empowering.

What Success Looks Like

• Thriving, respectful, and engaged communities across all platforms
• Transparent reporting that guides ongoing strategy
• Strong collaboration with internal teams and alignment with brand goals
• Recognition from community members for helpfulness, authenticity, and responsiveness

Call to Action

Are you ready to be the voice that connects, the architect of conversation, and the champion of community spirit?

Join us and shape the future of digital connection. Apply today and bring your expertise to a role where your work truly matters—to people, to progress, and to possibility.