Remote CRM Developer

About the Role

Are you ready to redefine how businesses manage client relationships in a digital-first world? We are hiring a Remote CRM Developer with the vision and technical ability to revolutionize customer engagement through powerful CRM strategies. In this role, you will architect, customize, and integrate advanced CRM solutions that enhance team productivity, elevate customer experiences, and drive strategic results.

Working remotely means you’ll be empowered to lead from wherever you thrive best. This is an opportunity to work on high-impact, data-driven projects in a supportive and innovation-led environment that values continuous improvement and individual growth.

Annual Salary: $129,181 (USD)

Key Responsibilities

CRM System Development

• Design, implement, and maintain scalable CRM solutions tailored to evolving business requirements.
• Build dynamic workflows, logic-based automations, and intuitive user interfaces that optimize team efficiency.
• Customize modules, layouts, fields, and rules to reflect real-time operational needs.

System Integration

• Develop seamless integrations between CRM platforms and external tools, including analytics suites, communications systems, and billing software.
• Manage API configurations and custom middleware layers to ensure synchronization of mission-critical data.

Data Management and Reporting

• Define protocols to uphold the accuracy, structure, and accessibility of CRM records.
• Build real-time reports and dashboards that deliver insight into KPIs like engagement, retention, and campaign performance.

Stakeholder Collaboration

• Collaborate with internal teams across sales, support, and product development to gather requirements and design CRM functionality that aligns with each team's objectives.
• Facilitate user training and provide documentation to ensure widespread adoption of CRM features.

Innovation and Optimization

• Audit current CRM usage and suggest iterative enhancements to improve effectiveness.
• Stay informed on CRM trends, plugins, and updates; bring in solutions that align with business needs and improve time-to-value.

Work Environment

We embrace a remote-first philosophy where your creativity and performance take precedence over your location. You’ll be collaborating with an international team of solution architects, analysts, marketers, and strategists—all united by a drive to elevate customer experiences through technology.

Our asynchronous workflows allow for focused, uninterrupted work while maintaining alignment through structured sprint planning and digital communication channels. Whether you're contributing from a sunlit café or your home office, your work will be impactful and recognized.

Tools & Technology Stack

• CRM Platforms: Salesforce, Zoho CRM, Microsoft Dynamics 365, HubSpot
• Languages & Scripts: JavaScript, Apex, Python, Visualforce, SQL
• Integrations: REST/SOAP APIs, Zapier, Workato, webhooks
• Data & Analytics: Power BI, Google Data Studio, Tableau
• Version Control & Project Tools: Git, GitHub, Notion, Slack, Jira, Zoom

Required Qualifications

CRM and Technical Proficiency

• 3+ years of hands-on experience building or administering CRM platforms in mid-to-large organizations
• Proven knowledge of designing custom objects, workflows, validation rules, and automated tasks
• Ability to create and manage integrations with APIs and third-party services
• Understanding of secure development practices and version control

Strategic Thinking and Execution

• Capable of translating business problems into innovative technical solutions
• Experience with modular design and scalable system architecture
• Adept at troubleshooting and performance tuning

Communication and Teamwork

• Effective communicator across technical and non-technical audiences
• Strong facilitation skills for training, requirement gathering, and iterative feedback
• Prior experience in agile, SCRUM, or Kanban environments is advantageous

Preferred Qualifications

• Salesforce or HubSpot certifications (Administrator/Developer)
• Past experience leading end-to-end CRM implementation projects
• Exposure to CX journey mapping or behavior-based segmentation strategies
• Familiarity with global compliance frameworks like CCPA or GDPR

Professional Growth

This role lays the foundation for long-term advancement within the tech team. You’ll have opportunities to lead large-scale CRM transformations, manage junior developers, and guide CRM strategy as the organization scales.

We offer continual learning programs, access to leadership mentoring, and participation in product innovation councils. Whether your trajectory leads to becoming a CRM Solutions Architect, Head of Digital Experience, or Technical Program Manager, your evolution here is supported.

Why Work With Us?

• Remote Autonomy: Work from anywhere with tools that keep you empowered
• Strategic Contribution: Shape core platforms that influence enterprise operations
• Continuous Learning: Sponsored certifications and cutting-edge projects
• Inclusive Culture: Collaborate with diverse teams across geographies
• Well-Being: Generous wellness perks, flexible hours, and leadership committed to your success

Call to Action

Are you excited to shape the systems that help companies build stronger customer connections? Join us to create intuitive CRM solutions, automate smarter, and transform the user journey from the inside out.

Suppose you’re passionate about building the future of relationship management and are ready to bring your ideas to life in a remote-first, innovation-driven workplace. In that case, we want to hear from you.

Apply now and take the next step in your CRM development career. Let’s build smarter, together.