Remote Sales Support Associate Job Description

Introduction to the Role

Are you energized by connecting with people, supporting dynamic sales teams, and thriving in a fast-paced, remote work environment? This is your opportunity to step into a vital role that amplifies the efficiency of a high-performing sales organization while advancing your professional journey. As a Remote Sales Support Associate, you will act as the linchpin that ensures client engagements are seamless, processes are streamlined, and every interaction reflects the organization’s commitment to excellence.

This position not only supports sales functions but also serves as a launchpad for future growth in client engagement, sales strategy, or account management. If you're highly organized, tech-comfortable, and passionate about providing best-in-class support from anywhere, this role may be your ideal next step.

Key Responsibilities

Administrative & Client Support

• Coordinate client communications and schedule meetings on behalf of sales representatives.
• Prepare customer-facing documentation, including sales proposals, pricing summaries, and product presentations.
• Monitor incoming inquiries through CRM systems and ensure timely follow-ups.

Sales Operations & Process Management

• Manage and maintain sales pipelines by updating contact records, opportunity statuses, and task logs.
• Generate weekly sales performance reports for internal stakeholders.
• Support contract processing and documentation collection during the onboarding phase.

Cross-Functional Collaboration

• Collaborate with marketing teams to align lead qualification processes and campaign outcomes.
• Liaise with finance and operations for accurate invoicing, billing updates, and client status reviews.
• Assist account executives by gathering client data and conducting preliminary market research.

Work Environment and Culture

Our organization is fully remote-first, meaning this role offers flexibility, autonomy, and the opportunity to work from any location that suits your lifestyle. You’ll be immersed in a culture that values accountability, proactive communication, and mutual respect. Whether you’re participating in virtual team huddles, strategy workshops, or feedback sessions, you’ll always have a voice.

Expect to engage with colleagues across various time zones and contribute to an inclusive environment that encourages personal well-being and career growth. Team members have access to internal mentorship circles and continuous learning tracks that build confidence and expertise in areas like CRM administration, virtual client management, and negotiation preparation.

Tools and Technology You’ll Use

This role requires fluency and comfort with digital collaboration tools. Training and onboarding will be provided for internal platforms, but familiarity with the following is ideal:

• CRM software (e.g., Salesforce, HubSpot)
• Project management platforms (e.g., Trello, Asana, Monday.com)
• Cloud-based communication tools (e.g., Slack, Zoom, Microsoft Teams)
• Shared document suites (Google Workspace, Microsoft 365)
• E-signature and contract management tools (DocuSign, PandaDoc)

Automation and remote collaboration are cornerstones of the workflow, making efficiency, consistency, and responsiveness key factors in achieving success.

Qualifications and Experience

Required Skills

• Proven experience in a support or coordination role, preferably in a sales or client-facing function
• Exceptional organizational and time management abilities
• Strong written and verbal communication
• Adaptability to shifting priorities in a fast-moving, virtual work environment

Preferred Experience

• Experience using a CRM or managing a sales funnel
• Prior exposure to remote work dynamics or virtual team structures
• Basic knowledge of sales metrics, reporting, or market research tools

Educational Background

• Bachelor’s degree in Business Administration, Communications, Marketing, or related field (or equivalent practical experience)

Growth and Development Opportunities

As part of a rapidly evolving team, you will have a clear path to upward mobility. High performers in this role have transitioned into positions such as:

• Sales Enablement Specialist
• Account Manager
• CRM Analyst
• Virtual Sales Strategist

Leadership development programs and sponsored certifications are also available for employees who want to deepen their expertise and expand their influence. You’ll be empowered to shape your trajectory in a way that aligns with your passion and strengths.

Impact on Company Mission

Your contribution as a Sales Support Associate directly strengthens our connection with customers and reinforces client confidence, meets business goals, and elevates customer satisfaction. By maintaining accuracy, ensuring timeliness, and offering exceptional internal support, you become instrumental in every closed deal and every delighted customer.

Your work ensures that our sales team remains agile, our customers receive prompt attention, and our services continue to scale with excellence. It’s not just a support role—it’s a mission-critical position that keeps the sales engine running smoothly.

Compensation and Benefits

• Annual salary: $51,260 (paid bi-weekly)
• Flexible work schedule with core team availability hours
• Paid time off, including sick days and holidays
• Professional development reimbursement program
• Virtual wellness initiatives and team-building experiences
• Access to certified coaches for skill-building and career clarity

Call to Action

Are you ready to play an essential role in a modern, people-first organization that values precision, collaboration, and purpose? Apply now to become a pivotal part of our sales ecosystem—and shape your career from anywhere in the world. Your attention to detail and commitment to teamwork could be precisely what we're looking for.

Let’s make remote work rewarding—together.