Remote Vacation Rental Manager

Description

Remote Vacation Rental Manager

Introduction to the Opportunity

Are you inspired by the idea of creating outstanding guest experiences while managing vacation properties from anywhere in the world? As a Remote Vacation Rental Manager, your role will be integral in cultivating trust, fostering inclusive connections, and delivering consistent operational excellence. With an annual salary of $56,985, this opportunity is ideal for individuals who take responsibility seriously, have a genuine concern for others, and appreciate balancing service delivery with remote flexibility.

Key Responsibilities and Daily Impact

Managing vacation rentals remotely requires empathy, agility, and meticulous attention to detail. In this role, you will:

Operational Oversight

  • Direct the day-to-day activities of multiple vacation homes, ensuring that guest expectations are exceeded through cleanliness, safety, and comfort.
  • Collaborate with vendors, housekeepers, and maintenance teams to manage repairs, turnovers, and property readiness.

Guest Experience and Support

  • Act as the friendly, reliable point of contact for guests before, during, and after their stay, offering helpful guidance and prompt, respectful solutions.
  • Create a welcoming, inclusive atmosphere through carefully crafted guest communications and thoughtful hospitality policies.

Performance Optimization

  • Review booking data, guest feedback, and occupancy trends to develop pricing strategies that support property goals.
  • Ensure calendar accuracy and listing quality across platforms by managing digital reservations and responding to inquiries.
  • Build strong homeowner relationships by maintaining regular reporting, promoting operational transparency, and fostering shared goal-setting.

Work Environment and Team Culture

This is a fully remote opportunity structured to empower professionals who value autonomy, well-being, and meaningful collaboration. Our supportive and friendly team environment thrives on open communication, mutual encouragement, and knowledge-sharing across time zones.

We believe in cultivating an inclusive workplace where all team members are seen and heard. Our leadership team encourages respect and authenticity, and we celebrate diverse perspectives and lived experiences that strengthen our organization.

Technology and Tools You'll Use

Technology plays a vital role in our daily operations. In this role, you will leverage tools that streamline communication, enhance guest service, and provide real-time oversight.

Core Property Management Systems

  • Use software like Guesty or Lodgify to manage property bookings, coordinate cleanings, and monitor maintenance workflows.

Communication Tools

  • Collaborate with the internal team and vendors using Slack and Zoom.
  • Maintain high guest satisfaction by effectively managing feedback and responding to reviews through digital review systems.

Smart Monitoring and Analytics

  • Utilize smart home integrations to handle access, temperature control, and remote monitoring.
  • Analyze key metrics via custom dashboards to identify operational strengths and opportunities.

Required Qualifications and Skills

We’re looking for resourceful, kind, and detail-oriented professionals who are ready to take on a dynamic and people-focused role.

Background and Experience

  • A minimum of two years of experience in vacation rental management, property operations, or guest services.
  • Ability to coordinate across multiple stakeholders and properties with efficiency and foresight.

Soft Skills and Values

  • Compassionate problem-solving and a people-first approach to conflict resolution.
  • A commitment to collaboration within a diverse team and understanding of equal opportunity best practices.

Remote and Technical Abilities

  • Comfortable working independently in a digital-first environment.
  • Fluent in using cloud-based platforms and communication tools for task management.
  • Multilingual communication skills are a plus, along with a strong sense of cross-cultural sensitivity and awareness.

Support, Inclusion, and Growth

From your initial onboarding to ongoing development opportunities, you’ll be supported every step of the way. We believe that personal growth fuels professional excellence.

Many of our team members have moved into leadership roles after demonstrating initiative, care, and a solutions-oriented mindset. You’ll gain access to ongoing training, mentorship, and a network of peers who value your perspective.

Here, work doesn’t override life—it complements it. Whether you’re based in a bustling city or a quiet coastal town, you’ll belong to a community that understands the power of flexibility and trust.

Equal Access and Fair Hiring

We are proud to be an equal opportunity employer that values individuality and inclusion. Our hiring process reflects a commitment to representation, fairness, and respect for all individuals, regardless of their background.

If you need assistance during the application process, accommodations are readily available. Our goal is to ensure every candidate feels welcomed and empowered to present their best self.

Your Next Chapter Starts Here

Do you picture yourself managing elegant rental spaces, providing joyful travel experiences, and collaborating with a compassionate remote team? This role is ideal for individuals seeking to make a meaningful impact while maintaining flexibility.

Take the next step toward a fulfilling role where you are appreciated for your leadership, reliability, and hospitality expertise.

Apply today and shape unforgettable guest journeys—right from where you are.