Remote Work Performance Manager

About the Role

Are you ready to make a meaningful impact on the future of distributed work culture? We are seeking a passionate and empathetic Remote Work Performance Manager to join a mission-driven team that believes in empowering people through flexibility, trust, and a supportive work environment. With a competitive annual salary of $190,610, this position presents an exceptional chance to influence the way performance is measured, celebrated, and enhanced across a global remote workforce.

This is not just a management role—it is a chance to create an inclusive workplace where performance isn’t just about metrics, but about growth, collaboration, and genuine human connection. You will be the strategic link between operations and people development, ensuring that our team members experience recognition, encouragement, and motivation to perform at their peak every day, regardless of their work location.

Key Responsibilities

Performance Strategy Design

• Develop and implement performance frameworks that account for the nuances of remote work dynamics, focusing on transparency, equity, and measurable outcomes.
• Establish key performance indicators that are personalized yet aligned with organizational objectives.
• Integrate principles of well-being and emotional intelligence into performance metrics.

Employee Empowerment & Coaching

• Regularly engage with remote employees and team leaders to identify performance challenges and opportunities.
• Provide coaching support for team members to help them navigate their career growth in a remote-first environment.
• Create learning loops through structured feedback channels that promote continuous personal and professional development.

Data-Driven Insights

• Monitor performance trends using collaborative tools and analytics platforms to generate actionable insights.
• Translate data into strategy through narrative reporting that brings clarity and direction to team leaders.
• Balance hard metrics with qualitative input gathered from team surveys, check-ins, and one-on-one interviews.

Culture Building & Belonging

• Lead efforts to embed performance culture into the broader employee experience, ensuring all individuals feel seen and supported.
• Encourage inclusive team rituals and recognition programs that transcend borders and time zones.
• Collaborate with HR, DEI, and learning partners to build an equitable and human-centric culture.

Our Ideal Candidate

Skills & Experience

• Experience managing or coaching performance programs in remote or hybrid settings.
• Proven expertise in organizational development, employee engagement, or people analytics.
• Exceptional people skills and an innate talent to listen, empathize, and guide others.
• Familiarity with collaboration tools such as Slack, Asana, Miro, and remote HR platforms.
• Prior exposure to global workforce dynamics and a sensitivity to cultural nuances.

Personal Attributes

• A belief in people-first leadership.
• A calm, consistent communicator who thrives on clarity and purpose.
• A champion of continuous improvement who sees feedback as a gift.
• An advocate for psychological safety, equity, and inclusion in all workplace matters.

Tools & Technology

Platforms You’ll Use

• Performance Management Software: Lattice, 15Five, or similar
• Communication Tools: Zoom, Microsoft Teams, Slack
• Analytics Tools: Power BI, Tableau, or Looker
• Employee Engagement Platforms: Culture Amp, Officevibe

You don’t need to be a tech wizard, but your comfort with these systems will help you build credibility and deliver results with ease.

Work Environment & Team Culture

Remote-First Culture

We operate across time zones and continents, yet function as a single, tight-knit team. Daily interactions are thoughtful, inclusive, and productive. Our meetings start with intention, and our collaboration is rooted in mutual respect.

Diverse & Inclusive by Design

We proudly foster a workplace where every voice matters, and every identity is celebrated. Our leadership team actively supports employee resource groups and regularly reviews policies to eliminate bias and support underrepresented groups.

People-Centered Operations

We believe that high performance is driven by trust, care, and clarity, rather than pressure or micromanagement. You will be joining a team where conversations about mental health, family responsibilities, and flexibility are welcomed and supported.

Qualifications

Must-Haves

• Bachelor’s degree in Human Resources, Organizational Psychology, Business Administration, or a related field
• 6+ years of experience in performance management or employee success roles
• Deep understanding of remote work dynamics and virtual team management
• Superior communication abilities, both written and spoken, suited for diverse audiences

Preferred

• Master’s degree or advanced certification in organizational leadership or coaching
• Experience working with international teams across various time zones
• Previous work in scaling people systems for fast-growing, distributed teams

Growth Opportunities

This role offers clear pathways to progress within the People Operations and Organizational Strategy functions. You will have the opportunity to:

• Lead enterprise-wide performance initiatives
• Mentor and develop future HR leaders
• Contribute to global DEI and culture programs
• Partner with executive leadership on strategic projects that shape the future of work

Why You Should Apply

This is more than a job—it's a purpose. You will help shape the performance narrative for a team that believes in connection over compliance and potential over perfection. Your influence will drive better outcomes, not just in business metrics but in the lives of people you may never meet in person but whose success will reflect your dedication.

Encouraging Call to Action

If you believe in the power of empathy, the impact of intentional performance guidance, and the beauty of remote teamwork, we invite you to apply. Join us in creating a workplace where no one is out of sight or out of mind. Your next chapter starts here—

Apply now and help us redefine what performance truly means in the modern world.