Virtual Event Operations Manager
Description
๐งโ๐ผ Virtual Event Operations Manager โ $67,727/year (Remote)
๐ Role Overview
Are you passionate about executing seamless virtual experiences? As a Virtual Event Operations Manager, you will be responsible for organizing, managing, and delivering virtual events that are polished, professional, and impactful. Your leadership will ensure each online event runs smoothly, meets business goals, and captivates global audiences. This role offers complete remote flexibility and a modern workflow environment tailored for innovation and results. Itโs ideal for individuals who excel in structured environments, appreciate working with technology-driven tools, and take pride in ensuring operational excellence behind the scenes. You will be accountable for every step of the virtual event journey, from pre-event planning to live execution to post-event analytics. The ideal candidate will possess the technical skill set and creativity to deliver engaging online experiences that align with organizational goals. This is more than an event planning role; itโs a strategic position that demands foresight, agility, and passion for digital engagement.
๐ฏ Key Responsibilities
๐น Core Duties
- โจ Plan, manage, and execute all aspects of virtual events
- โจ Coordinate event logistics, including scheduling, platform selection, technical rehearsals, and post-event reporting
- โจ Oversee registration processes and ensure seamless attendee experiences from sign-up to follow-up
- โจ Coordinate efforts between cross-functional teams and third-party service providers to align event goals with business objectives
- โจ Develop run-of-show scripts and production timelines for live virtual sessions
- โจ Ensure event content is delivered accurately and on time, including slides, recordings, speaker bios, and other relevant materials.
- โจ Monitor event performance metrics and report KPIs to stakeholders
- โจ Manage live event support, troubleshoot technical issues in real-time, and coordinate support staff as needed
- โจ Maintain a comprehensive checklist for event execution and conduct regular updates to stakeholders
- โจ Test all platforms, backup systems, and AV configurations ahead of each event to guarantee smooth operation
๐ ๏ธ Required Skills and Qualifications
๐น Experience and Capabilities
- ๐ 3+ years of experience in virtual event production, webinar management, or event operations
- ๐ Proficiency with platforms such as Zoom, Hopin, ON24, Microsoft Teams Live, WebEx, or similar tools
- ๐ Proven ability to stay organized and handle several event workflows concurrently, ensuring all deadlines are met with precision
- ๐ Comfortable using ticketing or CRM tools (Eventbrite, Cvent, Salesforce, or similar)
- ๐ Exceptional written and verbal communication abilities
- ๐ Experience collaborating across global teams and working independently in remote environments
- ๐ Detail-oriented with excellent time management skills
- ๐ Confidence in managing high-pressure situations during live events
๐ป Tools and Technologies
๐ Software & Platforms
- ๐ Zoom, ON24, Teams Live
- ๐ Asana, Trello, or Monday.com for task management
- ๐ฃ๏ธ Slack for real-time collaboration
- ๐ Google Workspace or Microsoft 365 for documentation
- ๐ Canva or Figma (basic familiarity is beneficial for event collateral)
๐ผ What Success Looks Like
๐น Outcome Indicators
- ๐ฏ Flawless execution of live virtual events, with no technical interruptions and positive attendee feedback
- ๐ Highly organized event documentation for internal reference and reporting
- ๐ Proactive management of event timelines and speaker logistics
- ๐ Data-driven insights and optimization shared post-event
- ๐ Stakeholder satisfaction through timely communication and attention to detail
- ๐ Increase in participant engagement and post-event retention
- ๐ Improved coordination across departments due to structured event planning workflows
๐ Preferred Qualifications
๐น Educational & Bonus Experience
- ๐ Bachelor's degree in Marketing, Communications, Event Management, or a related field
- ๐๏ธ Previous experience supporting large-scale virtual conferences or global webinar series
- ๐ฑ Knowledge of video conferencing integrations, plugins, and troubleshooting best practices
- ๐ผ Certification in Event Planning, Project Management (PMP), or related credentials is a plus
- ๐ Understanding of digital engagement trends and virtual event technologies
- ๐ Familiarity with accessibility tools for creating inclusive virtual experiences
๐ Unique Value of This Remote Role
๐ซ Perks of the Position
- ๐ 100% work-from-anywhere flexibility
- โจ Join a fast-paced, results-driven virtual environment
- ๐ Work with forward-thinking professionals in a mission-focused team
- ๐ Expand your portfolio with globally recognized virtual events
- ๐ Modern digital tools to support your productivity and creativity
- ๐ผ Opportunity to lead projects with full ownership and creative input
- ๐ Access to high-level training and resources to improve your skills
๐ต Compensation and Benefits
๐น Financial and Personal Rewards
- ๐ฐ Annual Salary: $67,727
- ๐๏ธ Flexible scheduling and asynchronous workflows
- ๐ง Wellness allowance and mental health support
- ๐ Continuous learning opportunities and event-tech certification support
- ๐ Access to virtual team-building events and activities
- ๐ Remote work stipend and digital tools allowance
- ๐ค Supportive team culture with regular virtual check-ins
๐ Career Growth Potential
๐น Long-Term Development
- ๐ Build a future-ready career in digital event strategy
- ๐ข Gain recognition as a remote-first operations expert
- ๐ Contribute to scalable systems that enhance audience reach
- ๐ Receive continuous feedback and guidance from senior professionals
- ๐ Opportunity to move into strategic leadership positions in event management
๐ Impact You Will Make
๐น Your Contributions
- ๐ฏ Help define how audiences experience virtual brand engagement
- ๐ Ensure every session, speaker, and technical setup reflects quality
- ๐ Support large-scale event goals, including lead generation, retention, and brand visibility
- ๐ Maintain audience trust by executing high-quality, glitch-free virtual events
- ๐ Play a central role in promoting a strong, global digital presence for the brand
๐ How to Stand Out
๐น Application Tips
- ๐ Showcase a portfolio of past events or webinars you managed
- ๐ Include metrics such as attendee volume, registration growth, or feedback ratings
- ๐จ Highlight creative problem-solving during technical issues or tight turnarounds
- ๐ Mention your comfort with remote-first tools and workflows
- ๐ Add testimonials from previous collaborators or stakeholders, if available