🌍 Virtual Travel Concierge (Remote)

✨ Why Join Us?

Do you have a passion for travel and love curating unforgettable experiences? Are you the go-to planner for your friends' getaways and weekend escapes? If you’re nodding along, you might be the Virtual Travel Concierge we’re looking for. This role allows you to work entirely from home and earn $52,000 annually while helping people around the globe craft personalized journeys—from luxury honeymoons to family adventures and solo escapes. Here, you're not just planning trips—you’re creating lifelong memories that connect cultures, people, and places.

🌈 About Our Team Culture

💖 Inclusive and Compassionate Environment

We're a warm, inclusive, forward-thinking remote team driven by a shared love of culture, connection, and compassion. Focusing on providing an inclusive workplace, we believe in lifting one another, celebrating diverse backgrounds, and creating a diverse team that reflects the beauty of the world we help clients explore. Each of us contributes in our distinctive way, and those contributions are cherished through our collaborative work style and respectful company culture.

🧵 Employee Support Stories

• 🌸 Alex, a transgender team member, shared how this role provided the safe space they needed to grow in confidence and creativity.
• 🌍 Rina, a single mother from a rural area, found the flexibility to balance parenting with meaningful work in travel.

Their journeys remind us of the importance of a compassionate workplace where everyone is seen, valued, and encouraged to thrive.

💼 Key Responsibilities of the Role

As our Virtual Travel Concierge, you’ll be the heart and soul of the customer’s travel journey—from the first inquiry to the moment they return home. You’ll wear many hats: planner, consultant, cheerleader, and sometimes even problem-solver. Through every role, your empathy and ability to connect will be the true differentiators.

🧭 Travel Planning and Customization

• ✨ Create personalized, detailed travel plans based on customer preferences, budgets, and special interests
• 🎨 Include unique cultural experiences, dining suggestions, and hidden gems that add depth and personalization to each itinerary
• 🗺️ Suggest off-the-beaten-path activities while staying mindful of each client's needs and travel goals

📞 Client Engagement and Relationship Management

• 💬 Communicate with warmth and clarity via email, chat, and video calls
• 🤝 Build genuine relationships with clients and ensure they feel heard, respected, and valued
• 🧏‍♂️ Be mindful of accessibility needs and inclusive travel options to cater to all backgrounds and abilities

✈️ Bookings and Logistics Coordination

• 📅 Manage end-to-end travel bookings, including flights, accommodations, activities, transport, and insurance
• 💡 Offer flexible, cost-effective, and ethical travel options that align with sustainability and comfort
• 📋 Coordinate special requests like dietary needs, mobility accommodations, or event bookings

📊 Data and Feedback Management

• 📂 Maintain detailed client travel profiles, preferences, and feedback logs
• 🗣️ Use client input post-travel to refine offerings and improve personalization in future experiences
• 🔐 Ensure data confidentiality and respectful communication at all touchpoints

🌍 Industry Awareness and Travel Trends

• 📰 Stay current on travel advisories, popular destinations, global entry rules, and health regulations
• 🎓 Regularly update your knowledge of travel trends, tech tools, and cultural shifts in tourism
• 🔍 Research destination-specific regulations or cultural norms to ensure clients are well-prepared

💡 What You Bring to the Table

We’re not looking for perfection—we’re looking for heart, hunger, and the humility to grow. Whether you come from a traditional travel background or a different industry entirely, if you’ve got a knack for hospitality and a love for global exploration, this could be your next big adventure.

✅ Core Skills and Experience

• 🌐 Experience in travel planning, hospitality, tourism, or client service roles
• 🖥️ Proficiency in using CRM platforms, travel booking engines, and communication tools like Zoom or Slack
• 💬 Excellent communication abilities, both written and spoken, with an emphasis on empathy and professionalism
• 🧾 Familiarity with itinerary design tools or apps (training provided if needed)

🌟 Personal Attributes That Shine

• 🌍 Passion for multiculturalism and cross-border experiences
• 💖 Emotional intelligence and a calming presence in high-stress scenarios
• ⏰ Strong time management, attention to detail, and self-motivation
• 🤲 Willingness to listen, adapt, and be flexible in serving diverse client expectations

🧡 Our Commitment to Inclusion and Belonging

🤗 A Truly Diverse and Supportive Workplace

We’re not just a workplace—we’re a community. We understand the importance of feeling seen, supported, and celebrated. That’s why we’ve built an environment where everyone can be themselves. We actively listen, learn, and evolve to make our workspace safer, kinder, and more respectful for all.

📢 Equal Opportunity Employer

We believe in fair representation, equal pay, and open conversations. Our hiring process emphasizes inclusivity and fairness, ensuring all candidates, regardless of background, get a chance to shine. We welcome applications from people of all ethnicities, faiths, gender identities, abilities, and ages.

🤝 Perks & Benefits That Matter

Because we believe in caring for our team just as much as we do for our travelers.

🎁 Compensation and Flexibility

• 🏡 100% Remote Work—No relocation needed
• 💰 Competitive Annual Salary of $52,000
• 🧳 Yearly travel credit to experience destinations first-hand

🧘‍♀️ Well-being and Work-Life Balance

• 🏖️ Paid vacation days, mental health leave, and flexible holidays
• 🌱 Monthly wellness stipend for mindfulness, gym memberships, or hobbies
• 🧘 Access to virtual therapy and meditation sessions

🌈 Culture and Development

• 🕊️ Inclusive company-wide events, workshops, and cultural celebrations
• 🧠 Training sessions on emerging travel tools, DEI, and personal development
• 🎉 Global team events like cooking classes, virtual escape rooms, and happy hours

📣 Ready to Begin Your Journey?

You don’t need to fit a traditional mold. What matters to us is that you bring passion, curiosity, and care to every interaction. This may be the perfect fit if you're enthusiastic about designing memorable travel experiences and value teamwork, empathy, and a welcoming workplace. Whether you're dreaming of becoming part of a diverse team or seeking a role that lets you make a difference while working remotely, this could be your ideal opportunity.

✨ We’d love to hear your story—apply today and create journeys that change lives.