Virtual Talent Retention Advisor – Remote Work, Real Connections

Ready to make remote work more human? Let’s be honest—talent retention isn’t just a checklist, and it definitely isn’t about tracking numbers on a spreadsheet. It’s about people. It’s about those everyday moments, the small wins, and sometimes the hard days. Here, you’ll have the freedom to do meaningful work, support real people, and build something that feels personal—even from miles away.

Why This Role Stands Out

Picture this: It’s Monday morning. Your coffee’s hot, you’re in your favorite chair, and you’re about to help someone turn a tough day into a win. That’s what being a Virtual Talent Retention Advisor is all about. We believe remote jobs should still feel close-knit. We’re not just checking in—we’re checking up on each other. Actually, that’s what sets us apart.

Ever had a teammate ping you just to say “Hey, you good?” Or watched someone bounce back after a tough review, because they knew someone had their back? That’s what we celebrate here. Every. Single. Day.

What You’ll Be Doing (And Why It Matters)

Let’s keep it real—retention is more than a number. It’s about helping talented folks feel seen, heard, and valued. So, what does your day look like?

• You’re building connections. You’ll reach out, ask real questions, and listen—like, really listen—to what’s working and what’s not. Sometimes, that means catching a problem before it grows. Other times, it’s just sharing a laugh or celebrating a big project launch together.
• You’ll help solve real problems. Let’s say Maria in accounting feels stuck. You’ll be the one she trusts to talk it out. Maybe it’s about finding a new learning path, or just feeling a bit more supported. And when someone’s ready to leave, you won’t just ask “Why?” You’ll dive deeper and help them find their reason to stay—if it’s possible.
• You’ll spot trends early. Is the whole marketing team feeling burned out? You’ll see it in the small comments and the sudden quiet in chat. We’ll count on you to bring those insights forward and help make changes before things spiral.
• You’ll coach and encourage. Ever had a pep talk that changed your whole week? That’s the impact you can have. We share shoutouts, celebrate the little things, and remind folks they’re part of something bigger.

Real Stories, Real People

Honestly, remote work can feel lonely sometimes. Take Jess, one of our engineers—she once said the weekly huddles were her “sanity saver.” There was a week when her project stalled, and she almost threw in the towel. But after a call with the retention team, she found a mentor, got a few things off her chest, and ended up leading her next project to success. That’s what you can make happen here.

Or there’s Drew, who was ready to walk away after a rough quarter. One honest conversation changed everything. Now, he’s our go-to guy for onboarding newbies. It’s those small moments—catching someone before they fall, or giving them that extra push—that make all the difference.

How You’ll Help Us Hit the Ground Running

So, how do you help folks stay? It’s not just about perks (although, let’s be real, we all love those coffee vouchers). You’ll make people feel like they belong. Here’s how:

• Frequent, real conversations. You’ll check in, not check up. You’ll ask about life, wins, worries, and what’s getting in the way. If someone’s having a tough week, you’re the first to know—and the first to help.
• Share feedback, give shoutouts. When you see someone crush a goal, you say it. Publicly. That feeling of being seen? It matters.
• Spot risk early. Sometimes it’s just a hunch—maybe a team goes quiet, or someone starts logging in late. You’ll trust your gut, dig deeper, and get folks re-engaged before they drift.
• Be the glue. Think of yourself as the “culture carrier.” You’ll bring people together—through huddles, shoutouts, virtual coffee breaks, you name it.

What Makes You a Great Fit

Let’s talk about you for a minute. You don’t have to come from HR. Maybe you’ve led a team, coached a group, or just love helping people find their way. What matters most?

• You’re a listener. You know when to ask questions and when to just be there.
• You’re curious. If you don’t know the answer, you’ll find it. If something feels off, you dig in until it makes sense.
• You get people. You can spot when someone’s not themselves—even in a Slack message. You know how to build trust and how to keep it.
• You believe in remote work. You know the ups and downs. Maybe you’ve even worked remotely before. You understand what makes it great—and what can make it tough.
• You’re organized. Let’s be real, things move fast. You’ll keep tabs on lots of conversations, follow up, and make sure nothing slips through the cracks.

A Day in the Life: Wondering What It’s Really Like?

Let’s paint a picture. You start your day scanning messages from overnight. Someone on the Asia team shared a big win—celebrate it! There’s a private note from a new hire who’s nervous about speaking up—set up a call, let’s put them at ease. Maybe there’s a rumor about a new policy change. You’ll jump in, ask the right questions, clear the air, and help folks feel heard.

Sometimes you’ll have tough talks. Not everything is sunshine. But those honest moments? They matter most. Remember that time our team almost lost a top designer, but you helped her see her impact? Now, she’s mentoring others, paying it forward.

How We Support You

Honestly, supporting others can be heavy work. That’s why we support you, too. You’ll have:

• Weekly check-ins—where you can vent, brainstorm, or just chat about the weekend.
• Training and development. Want to build new skills? Let’s get you there.
• Clear goals and real feedback—so you always know where you stand.
• Flexibility. Need to take your kid to the doctor or step out for fresh air? No problem. Your time is your own, as long as the work gets done.
• A team that actually likes working together. (No, really. We have a memes channel just for laughs.)

Key Skills for Success

You’re probably wondering, what does it take to do well here? Let’s break it down:

• Empathy—real, genuine empathy. Not just “checking a box.”
• Communication. You say what you mean, and you know how to listen.
• Problem-solving. You look for answers, not just explanations.
• Organization. You’re the one who keeps track of the little things—and the big picture.
• Adaptability. Change is constant. You’re ready for whatever’s next.

What You’ll Gain

Let’s not dance around it—the salary is $66,000 a year, fully remote. But the real perks?

• Making a difference you can feel.
• Growing your skills every day.
• Working with a team that has your back.
• Flexibility to do your best work, your way.

We celebrate every win, big or small. Remember last month when the retention rate hit a new high? Everyone on the team got a shoutout, and we sent virtual gift cards for coffee. Small things, but they matter.

Let’s Make Remote Work Feel Human

If you’re someone who believes work is about people—and you love the idea of helping folks stick around, grow, and thrive—this is the place for you. Here, your work will shape how our team feels, performs, and stays connected. Ready to bring your energy, empathy, and ideas to a team that’s just as passionate as you are?

Let’s make remote work better. Let’s make it feel human. Join us, and let’s get things done—together.