Remote Hospitality Trainer

Inspire Growth Through Expertise in Hospitality

Welcome to a role where your ability to train, mentor, and elevate the standards of hospitality can truly shine. We are searching for a Remote Hospitality Trainer who thrives on inspiring others and crafting remarkable service experiences from behind the screen. With an annual salary of $55,638, this full-time remote opportunity is your chance to reshape the future of hospitality by guiding professionals worldwide, right from the comfort of your home.

Imagine working with a dynamic team driven by curiosity, creative empowerment, and a pursuit of service excellence. This isn't just a job; it's an invitation to join a movement that blends digital training innovation with warm, human connections.

About the Role

The Story We're Writing Together

Our journey began with a simple vision: elevate hospitality standards through powerful virtual learning. Fast forward to today, and we’re empowering hotels, resorts, travel startups, and service-focused enterprises to enhance guest satisfaction, one training session at a time. As a Hospitality Trainer, you'll play a pivotal role in upholding service integrity, refining soft skills, and introducing tech-savvy learning methods that redefine the guest experience.

We're proud to stand at the crossroads of technology and tradition, offering remote learning environments that still feel as personal and passionate as in-person interactions. If you’re someone who finds joy in coaching others, who lights up at the idea of curating engaging learning journeys, and who never compromises on service quality, then you may be the mentor we’ve been waiting for.

Key Responsibilities

Curating Memorable Learning Experiences

• Design, develop, and deliver online hospitality training sessions for teams of varying sizes and specialties.
• Use storytelling techniques, real-world scenarios, and interactive content to boost retention and engagement.
• Customize training modules for hotels, travel operators, luxury service brands, and independent businesses.

Driving Engagement and Performance

• Evaluate learner performance and provide actionable feedback in real-time.
• Offer one-on-one coaching for underperforming team members with empathy and structure.
• Collaborate with team leads to assess training needs and align content with business goals.

Innovating With Learning Tools

• Integrate modern tools such as digital whiteboards, breakout rooms, and gamification elements.
• Leverage remote learning platforms like Zoom, Google Workspace, and learning management systems (LMS).
• Track analytics on training effectiveness and make data-informed adjustments.

Work Environment

A World Without Borders

Work from anywhere with reliable internet and a passion for learning. You’ll be engaging with hospitality professionals across continents, cultures, and time zones. The diversity of learners is part of the thrill—you might be training boutique hoteliers in Barcelona one week and remote guest coordinators in Bangkok the next.

The pace is dynamic, the mood is encouraging, and the mission is clear: elevate global hospitality, virtually. Flexibility is key, and we trust you to manage your schedule responsibly while maintaining a connection to our collaborative culture.

Tools & Technology

Your Virtual Toolkit

We embrace the latest tools to keep learning alive, regardless of screen size. Your daily environment may include:

• Learning Management Systems (like TalentLMS or Moodle)
• Communication platforms (Slack, Microsoft Teams)
• Video conferencing tools (Zoom, Google Meet)
• Course design tools (Canva, Articulate 360, Adobe Captivate)
• Survey software (Typeform, SurveyMonkey)
• Analytics dashboards for feedback and engagement tracking

And yes, your creativity is part of this toolkit, too. We're always open to new apps, platforms, and design formats that enhance learner connection.

Desired Skills and Qualifications

What You Bring to the Digital Table

• A proven background in hospitality, ideally with at least 3 years of guest service or training experience
• Strong digital communication skills and a warm, confident presentation style
• Talent for breaking down advanced concepts into clear, practical steps, takeaways
• Familiarity with adult learning principles and e-learning methodologies
• Experience with remote teaching platforms and a willingness to learn new tech
• Creative problem-solving abilities and a growth mindset
• Strong organizational habits with excellent follow-through
• Comfortable adapting across cultures, regions, and learning styles

Bonus points if you’ve worked in a hotel training department, managed onboarding programs, or created video-based instructional content.

Growth Opportunities

Build Your Career While You Build Others'

In this role, you won't just be teaching others—you'll be learning too. We're constantly investing in the professional development of our team through:

• Access to certifications in instructional design and virtual facilitation
• Invitations to industry conferences (virtual and global)
• Opportunities to lead international projects or launch new training initiatives
• Regular mentorship sessions with senior learning strategists

As our remote training programs expand, you’ll have the chance to mentor junior trainers, lead departmental upskilling, or specialize in niche sectors like luxury service or sustainable tourism.

Why Join Us?

More Than a Paycheck

We understand that people do their best work when they feel supported and inspired. So, along with your salary, you’ll also enjoy:

• Flexible work hours and global remote access
• Health and wellness support programs
• Paid time off for vacation, wellness, and community volunteering
• Technology stipends to optimize your remote workspace
• A culture of feedback, inclusion, and continuous learning

We celebrate the wins, laugh during the mishaps, and work as one thriving unit—even if we’re thousands of miles apart.

Ready to Make Hospitality More Human, From Anywhere?

If your heart beats for exceptional service, and your passion lies in helping others grow, we’re excited to meet you. This is your chance to impact global service standards without leaving your front door.

Leap and become part of a team that champions creativity, remote innovation, and hospitality that feels personal, even from across the world.