Remote Freight Support Coordinator

Role Summary

Step into a pivotal role as a Remote Freight Support Coordinator, where your expertise in freight logistics and virtual coordination meets an opportunity to streamline operations from anywhere. In this position, you'll play an integral part in supporting freight movement activities, ensuring timely deliveries, and maintaining service excellence through efficient communication and problem-solving. This remote opportunity is ideal for individuals who thrive on organization, precision, and proactive support within time-sensitive transportation workflows. With an annual salary of $53,382, this role offers both professional stability and the flexibility to work from home.

Core Responsibilities

Freight Coordination and Scheduling

• Oversee inbound and outbound freight scheduling
• Monitor daily freight movements and resolve issues in real-time
• Maintain accurate records of load assignments and transit statuses

Customer and Carrier Communication

• Serve as a liaison between customers, carriers, and internal teams
• Address freight inquiries and provide timely updates on shipment progress
• Support service-level agreements through professional correspondence

Documentation and Tracking

• Manage shipping documents, bills of lading, and compliance paperwork
• Ensure correct entry of logistics data into internal systems
• Track shipments using digital freight tracking systems

Performance and Service Monitoring

• Identify delivery disruptions and implement quick resolutions
• Support root-cause analysis for recurring transportation delays
• Assist with quality assurance checks on freight performance data

Work Environment and Remote Culture

This is a 100% remote position designed for candidates who excel in self-managed environments. You'll be collaborating with cross-functional teams through digital communication platforms and be expected to deliver results without direct supervision. The virtual workplace emphasizes productivity, accountability, and a strong sense of ownership.

Team Collaboration in a Virtual Setting

• Connect daily via Slack or Microsoft Teams
• Participate in weekly video meetings to review logistics performance
• Work closely with dispatchers and freight auditors remotely

Digital Communication Channels

• Email for document transfers and status reporting
• Cloud-based systems like SharePoint or Google Workspace
• Real-time messaging for operational updates

Tools and Technology Stack

To operate efficiently in this logistics support role, you'll work with a modern digital toolset:

• Transportation Management Systems (TMS): Experience with platforms like MercuryGate or Descartes
• Freight Visibility Tools: Use of FourKites, MacroPoint, or Project44 to track shipments
• CRM Software: Interaction with customer databases and ticketing tools like Zendesk
• Spreadsheet Tools: Proficient use of Excel or Google Sheets for performance tracking
• Remote Collaboration Platforms: Daily work through tools like Zoom, Teams, or Trello

Qualifications and Experience

Required Skills and Knowledge

• Minimum 2 years in freight coordination, dispatch, or transportation support
• Solid grasp of freight logistics processes and carrier interactions
• Familiarity with load boards, shipment tracking, and delivery routing
• Strong written and verbal communication abilities

Preferred Competencies

• Experience in a remote logistics or virtual dispatching role
• Comfort using TMS and shipment tracking platforms
• Detail-oriented with the ability to multitask in fast-paced environments
• Adaptability to shifting priorities and last-minute changes

Educational Background

• High school diploma or equivalent required
• An associate’s or bachelor’s degree in supply chain, logistics, or a related field is a plus.

Benefits and Perks

Compensation and Work-Life Balance

• Competitive annual salary of $53,382
• Flexible scheduling within core working hours
• Emphasis on work-life balance and personal time management

Professional Development Opportunities

• Onboarding training is provided for all tools and platforms
• Access to virtual learning resources for supply chain certifications
• Opportunities to grow into more senior roles in transportation operations

Engaging Remote Culture

• Inclusive and collaborative virtual team environment
• Participation in virtual events, recognition programs, and milestone celebrations

Career Impact and Growth Potential

This role supports the broader mission of delivering dependable freight solutions while enhancing digital supply chain capabilities. As a Remote Freight Support Coordinator, your contributions help streamline deliveries and increase customer satisfaction through logistical efficiency. The experience gained here opens doors to future growth in remote freight management, logistics analysis, or operations leadership.

Ready to Join Our Team?

If you're ready to thrive in a remote logistics role that values accuracy, communication, and operational impact, we want to hear from you. Apply today to take the next step in your freight logistics career, with the flexibility to work from anywhere and the chance to drive real results every day.