FedEx Remote Sales Support Representative

Introduction: Join the Journey of Innovation

Imagine being part of a team where every conversation counts, every idea has a voice, and your creativity is as valued as your dedication. As a Remote Sales Support Representative, you'll play a pivotal role in an environment that thrives on connection, efficiency, and innovative thinking. This is more than a support role—it's your front-row seat to a future built on progress, digital agility, and customer delight.

In a company renowned for its logistical brilliance and forward-thinking strategies, we’ve turned remote collaboration into a competitive advantage. We’re on the lookout for energetic professionals with a knack for relationship-building and a passion for problem-solving. If your keyboard is your paintbrush and your quick wit often sneaks into customer conversations, you're exactly who we want to hear from.

🚀 Key Responsibilities: What You’ll Be Mastering

🧠 Sales Engagement & Lead Coordination

• Partner closely with remote sales executives to track leads, update records, and prep personalized communications.
• Provide timely responses to client inquiries while ensuring a seamless flow of information across departments.
• Strategically support outreach campaigns, nurturing relationships through consistent, upbeat follow-up.

🛠 Administrative Wizardry

• Manage CRM databases with ninja-like precision—entering, updating, and auditing records regularly.
• Prepare detailed reports that keep the sales pipeline as clean as a freshly paved runway.
• Coordinate virtual meetings, assist with documentation, and maintain organized workflows with minimal oversight.

🗨 Client Interaction Support

• Serve as the friendly, dependable link between our sales team and prospective customers.
• Assist in preparing proposals and supporting materials that tell our story with punch, purpose, and polish.
• Help maintain excellent client relationships through proactive check-ins and sharing of resources.

🌍 Work Environment: Where Creativity Meets Flexibility

This role is fully remote, empowering you to build your career from anywhere while staying deeply connected to a dynamic and supportive sales organization. We value autonomy, creativity, and digital collaboration, so you’ll be equipped with tools and routines that foster productivity without micromanagement. Expect flexible hours, virtual team events, and plenty of opportunities to shine.

🤹‍♀️ Our Culture in a Nutshell:

• Fast-paced, but never chaotic
• Driven, but always collaborative
• Innovative, but grounded in empathy

💻 Tools & Technology: Your Digital Arsenal

To keep things running like clockwork, we equip our remote sales support specialists with cutting-edge tools:

• Salesforce and similar CRMs for seamless client data management
• Microsoft Teams, Zoom, and Slack for engaging internal communication
• Google Workspace and Microsoft Office Suite for documentation and reporting
• Cloud-based project tracking tools like Asana or Monday.com

Whether you're updating client records or prepping a stellar pitch deck, our tech stack ensures you can move fast and smart.

🎓 Qualifications: What You Bring to the Table

💼 Professional Skills

• Previous experience in sales coordination, customer support, or account management—remote or otherwise
• Outstanding written and spoken communication abilities infused with a sharp sense of humor
• High attention to detail and strong organizational skills
• Strong time management capabilities and a self-starter mindset

📚 Educational Background

• A bachelor’s degree in Business, Communications, Marketing, or a comparable discipline is appreciated, though not strictly required.

🚨 Bonus Points For:

• Familiarity with sales funnel processes or CRM automation
• Experience working in remote-first or hybrid teams
• The uncanny ability to multitask without missing a beat

🎨 Creative Outlook: Fueling Innovation From Anywhere

We believe that creativity doesn't require a canvas—it involves opportunity. This role is your chance to infuse innovation into customer interactions, rethink traditional sales support, and help shape the digital voice of a global leader. Bring your quirks, bring your passion, bring your clever keyboard banter. We’re here for it.

📈 Career Growth & Opportunities

Your journey here doesn’t end with support—it begins with potential. As you grow in your role, you’ll gain exposure to:

• Advanced sales strategy and campaign planning
• Customer success initiatives
• Leadership development and mentorship programs

The ladder here isn’t linear—it’s expansive. Our internal mobility programs and performance recognition culture mean that where you start is only the beginning.

💵 Compensation & Benefits

• Annual Salary: $52,703
• Performance bonuses that reward high-impact contributions
• Comprehensive health, dental, and vision plans
• Flexible time-off policies and mental health resources
• Professional development stipends and e-learning access

🗣 Call to Action: Let’s Build Something Better—Together

So, are you ready to turn your knack for coordination and flair for communication into a meaningful career? We’re not looking for just another resume—we’re looking for a spark. If you've got the energy, drive, and creative thinking to thrive in a fast-moving virtual environment, leap and help redefine the future landscape of digital sales support with us. Your next great career chapter begins right here, right now.