Online Training Coordinator – Remote Opportunity

## Let’s Build the Next Wave of Online Learning Together

Let’s get straight to it—if you love helping people learn and grow, this is where you want to be. You know how it feels to see someone have that “aha!” moment? Well, that’s what we chase here, every single day. We’re building an online training experience that’s more than just clicking through slides. We want you to help us turn it into something personal, human, and unforgettable.

What You’ll Actually Do Here

Some days, you’re guiding a group through a brand-new onboarding. Other times, you’re jumping into a quick chat with someone who’s feeling a little lost (“Don’t worry, we’ve all been there”).

It’s not just about setting up webinars and sending reminders—it’s about being that friendly face on the other side of the screen. You’ll get to:

• Plan and run live online training sessions (yep, we use Zoom and Teams—nothing fancy, just what works).
• Create easy-to-follow guides and short videos (sometimes with a teammate, sometimes solo with your coffee).
• Help folks when they get stuck. Tech hiccup? No problem—you’ll walk them through it, step by step.
• Gather feedback after each session (“How did that go for you?”), so we can get a little better every time.

Honestly, no two days look quite the same. One week, you’re testing a new training format. Next, you’re celebrating with the team after a session that really clicked. Remember last month, when Maya led a surprise Q&A that had everyone laughing? Moments like that are what make remote work feel real.

What Makes This Job Special

Let’s be honest—remote work isn’t always easy. It can get quiet, right? But here, you’re never on an island. We kick things off every Monday with a video huddle. Sometimes it’s about the work, sometimes it’s about who adopted a new puppy.

We care about each other’s wins and setbacks. Like when Chris lost internet mid-training but everyone rallied around to cover for him—no panic, just teamwork. We’re not here to micromanage. If you see a better way to do things, speak up! Your ideas shape what we build next.

How You’ll Make an Impact

Think about this: every time you make a training session run smoother, someone learns faster. Every guide you write saves someone’s day. Those little check-ins you do? They keep people from giving up.

And the ripple effect is real. Just ask Jamie—she said that after your last onboarding, she felt “like part of the team on Day One.” That’s the goal.

Your Day-to-Day—What Does It Really Look Like?

Wondering what your days will look like? Here’s a snapshot:

• Morning check-in: Quick huddle on Slack, sharing wins and “What’s tripping us up today?”
• Session prep: Reviewing slides, tweaking that how-to video, maybe grabbing a second coffee.
• Running a live session: Sometimes it’s two people, sometimes it’s fifty. No big speeches, just real talk and hands-on help.
• Helping out: Someone’s stuck with a login? You’re on it—“Let’s figure this out together.”
• Follow-up: Sending a quick note (“Anything else you need?”), updating resources, jotting down feedback.

And yes, you’ll have quiet blocks to focus, too. Some folks like a bit of music, others just the sound of the cat snoring nearby. However you work best—we’re good with it.

What You Bring to the Table

It’s not about degrees or a shiny resume. You’re here because you care about people and learning. Here’s what helps you stand out:

• You’ve led or supported online trainings before. Maybe it was a big corporate rollout, maybe just teaching friends how to use a new app—either way, you know how to keep folks engaged.
• Patience is your superpower. When someone’s lost, you’re right there, explaining things simply (“Let’s take it one step at a time”).
• You love making things clear—whether it’s in writing, over video, or in a quick chat.
• Tech doesn’t scare you. If you don’t know something, you figure it out (Google is your friend, right?).
• You work well on your own, but you really enjoy being part of a team.

Tools We Use (and You’ll Use, Too)

Don’t worry, we keep it simple. Here’s what usually pops up in your day:

• Zoom and Microsoft Teams for live sessions
• Slack for day-to-day team chats
• Google Drive for resources and sharing guides
• Simple screen recording tools (nothing wild—think Loom or even just Zoom recordings)

You don’t need to be a tech wizard. If you can learn it, we’ll help you get there.

What’s Success Look Like Here?

It’s not about the number of sessions or how many slides you can make. It’s about making real connections. You know you’re winning when:

• People reach out to you with questions (because you’re approachable).
• Folks tell you, “That made things so much clearer!”
• You see fewer support requests, because your guides and videos work.
• Team members mention your name in huddles (“Thanks for helping me get started, Alex!”).

Real Stories from Our Team

Just to give you a sense—last quarter, we had someone brand new to remote work join us. She was nervous about all the tech and said, “Honestly, I’m worried I’ll mess this up.” Three weeks in, she was running her own breakout group, all because someone here (shout out to Leo) took the time to walk her through it, step by step. That’s the vibe.

Another time, we hit a snag with a new tool. Instead of getting frustrated, the team jumped into a shared doc, scribbled notes, and figured it out together. It wasn’t perfect—but everyone learned, and that guide still helps new folks today.

Challenges? Sure. But Here’s How We Tackle Them

Let’s be real—technology fails. People get nervous. You might even blank on a question. But you’re never alone. We’ve built a culture where it’s okay to say, “Hey, I don’t know—let’s find out together.”

Remote life means you need to be proactive about connecting. That’s why we do little things like random coffee chats and Friday trivia. You’ll be part of all that, and—honestly—it makes the work feel lighter.

What You’ll Get—Beyond the Paycheck

Speaking of which, yes—the annual salary is $86,000. But what else?

• Total flexibility—work from anywhere, set your own hours
• Support for your growth—want to try new formats, lead a project, or build your own resource? Let’s make it happen
• Real appreciation—we celebrate wins, big and small, and you’ll see it in team shout-outs and notes from people you’ve helped
• Time for yourself—because balance matters, and we know burnout helps nobody

Who Will You Work With?

Our team is a mix of long-time trainers, fresh faces, and folks who just really love helping others. You’ll be chatting with people from all walks of life, and everyone has a story. From the parent doing sessions between school drop-offs, to the digital nomad dialing in from a café—it’s a blend that keeps things interesting.

You’ll never feel like a number here. Actually, you’ll probably get tagged in a few memes before your first week is out.

Ready to Make an Impact?

If you’ve read this far, you’re probably the kind of person who cares about helping others, who gets a buzz from solving problems, and who wants to be part of a team that’s always learning.

Let’s do this—let’s make online training something people look forward to. Sound good? We can’t wait to meet you.