Remote Billing Systems Administrator

Shape Financial Excellence From Anywhere

Are you ready to make an impact in the fast-evolving world of digital finance? As a Remote Billing Systems Administrator, you will play a vital part in advancing our organization’s financial efficiency and supporting the dynamic growth of our remote-first team. Take charge of your future and help drive seamless billing operations that keep our business running smoothly wherever you are in the world.

Why This Role Matters

Our organization has experienced extraordinary growth by harnessing the power of technology and remote collaboration. We serve a global customer base, manage large volumes of digital transactions, and rely on robust billing technology to deliver prompt and precise invoices and revenue collection. As the Remote Billing Systems Administrator, your expertise will directly fuel this momentum. By streamlining workflows, resolving issues promptly, and maintaining our financial platforms at peak performance, you’ll empower teams to focus on what they do best—delivering exceptional value to customers.

Key Responsibilities

Oversee End-to-End Billing Operations

• Manage the day-to-day administration of cloud-based billing software and financial systems.
• Monitor automated invoicing processes to ensure accuracy and compliance with client agreements.
• Troubleshoot discrepancies or payment errors and implement solutions for recurring issues
• Coordinate with finance and customer support to resolve account or transaction concerns.

Drive Process Improvement

• Identify and implement ways to optimize billing workflows for higher speed and accuracy.
• Stay ahead of regulatory updates and incorporate necessary changes to billing processes.
• Create detailed documentation for billing system configurations and standard operating procedures.
• Collaborate with IT, product, and sales teams to support new billing features or integration projects.

Ensure Data Security and Integrity

• Oversee the secure handling of sensitive payment data by industry standards (such as PCI DSS)
• Perform regular audits and testing to validate system integrity, backup processes, and data privacy.
• Manage permissions and access controls within billing platforms to protect confidential information.

Analytics and Reporting

• Generate recurring and ad hoc reports for revenue analysis, billing cycle metrics, and payment trends.
• Track billing performance KPIs to identify improvement opportunities
• Partner with finance leadership to provide actionable insights that guide business decisions

Skills, Tools, and Technologies

Essential Technical Proficiency

• Experience administering enterprise billing systems (e.g., Zuora, Chargebee, Stripe, SAP Billing, Oracle Financials)
• Strong knowledge of financial operations, recurring revenue models, and digital invoicing
• Experience using remote team tools—including Slack, Microsoft Teams, and cloud document management
• Competence with data analysis and reporting tools (Excel, Google Sheets, or BI platforms)
• Comfort working with API integrations and workflow automation platforms (Zapier, Workato, or similar)

Soft Skills for Success

• Exceptional problem-solving ability and keen attention to detail
• Effective communicator who can translate complex system concepts for cross-functional teams
• Strong time management and organizational skills in a remote environment
• Adaptable mindset and a desire to learn as systems and industry requirements evolve

Work Environment & Growth Story

Our remote-first philosophy isn’t just a trend—it’s the foundation of our workplace culture. By enabling you to work from anywhere, we support a diverse and inclusive global team. We value flexibility, innovation, and a results-oriented mindset. As our company continues to grow and reach new milestones, you’ll play a key part in building reliable infrastructure that enables both financial transparency and customer satisfaction.

Imagine starting each week knowing you’re helping shape the backbone of a modern, digital-first organization. With your proactive approach to system management and relentless drive for improvement, you’ll be the go-to expert whenever financial workflows need fine-tuning or support.

Exciting Benefits

• Competitive annual salary of $89,927
• 100% remote position—work from wherever you’re most productive
• Flexible work hours and a generous time-off policy
• Annual learning and development stipend
• Health and wellness allowance to support your well-being
• Modern tech setup, including support for home office equipment
• Dynamic, collaborative team culture with frequent virtual events
• Opportunities to shape process improvements and participate in cross-functional projects

Qualifications & Experience

• Bachelor’s degree in finance, accounting, information systems, or a related field
• Minimum of three years of hands-on experience in billing administration or financial systems support
• Strong understanding of digital payment platforms, invoicing best practices, and compliance requirements
• Proven track record of adjusting and excelling in a remote, distributed work environment
• Analytical mindset with experience developing actionable financial reports and KPIs

What Sets You Apart

You’re passionate about streamlining financial operations and believe that technology can empower both customers and colleagues. You thrive when tackling complex challenges and take pride in creating efficient, transparent billing processes. Your technical expertise and collaborative attitude make you a trusted resource for remote teams. Most importantly, you’re excited to contribute to a company that recognizes and rewards forward-thinking problem solvers.

Take the Next Step

Eager to take an active part in shaping our journey to success? Bring your expertise, your drive for innovation, and your passion for digital finance to a team that values growth and excellence. Your next big opportunity awaits—apply now and make your mark as our Remote Billing Systems Administrator!