Remote CAM (Common Area Maintenance) Coordinator

About the Role

Are you someone who thrives in an organized environment and enjoys maintaining the heartbeat of commercial spaces from afar? As a Remote CAM (Common Area Maintenance) Coordinator, you'll be the vital link ensuring that shared spaces across diverse properties are well-managed, cost-efficient, and harmonious. This role is ideal for individuals who have a keen eye for detail, an empathetic approach to communication, and a passion for supporting facilities operations while contributing to a more inclusive and welcoming workplace culture.

Our Inclusive Vision

At the heart of our work is a simple principle: shared spaces should serve every person who enters them. Our team believes in fostering a respectful environment where everyone, regardless of background, identity, or ability, feels valued. We've proudly championed a workplace model that emphasizes equity, representation, and belonging. Past employees have found long-term growth here, not just through career advancement but by being accepted for who they are.

A former team member once said, "This was the first role where I didn’t feel like I had to leave parts of myself at the door. That sense of belonging allowed me to do my best work."

Key Responsibilities

Coordinating Common Area Services

• Oversee remote coordination of maintenance activities across multiple properties
• Monitor work orders, vendor performance, and maintenance schedules to ensure timely execution
• Provide virtual support for scheduling landscaping, janitorial, lighting, and HVAC services
• Reconcile monthly CAM expenses and ensure equitable distribution across tenants

Communication and Documentation

• Maintain detailed digital records for all service requests, invoices, and maintenance agreements
• Communicate empathetically with stakeholders, vendors, and tenant reps regarding service issues or updates
• Prepare reports and CAM reconciliations for property management teams

Vendor Management and Quality Assurance

• Liaise with contractors to ensure the scope of work meets expectations and safety standards
• Facilitate virtual walkthroughs and quality checks using property management platforms
• Identify areas of improvement in vendor execution and coordinate feedback loops

Collaboration and Process Improvement

• Collaborate with internal departments such as lease administration, finance, and property operations
• Contribute to policy development for CAM allocation and service-level consistency
• Participate in remote team meetings to discuss cross-functional enhancements

Tools & Technologies You’ll Use

To stay ahead in this remote CAM Coordinator position, you’ll be empowered with intuitive technology designed to make property oversight seamless:

• Cloud-based property management platforms (e.g., Yardi, MRI)
• Online maintenance ticketing systems and digital checklists
• Real-time expense tracking tools
• Communication platforms like Slack, Zoom, and Teams
• Collaborative document systems (Google Workspace, Microsoft 365)

These tools enable you to stay connected and agile in managing shared spaces while fostering transparency and shared accountability among team members.

Work Environment & Culture

This is a fully remote role, allowing you to contribute to a diverse team from the comfort of your home office. Our remote team spans a wide range of geographies, cultures, and life experiences. We don’t just encourage inclusion—we live it. Regular virtual town halls, open feedback sessions, and a zero-tolerance policy toward discrimination help ensure every voice is heard and respected.

You'll collaborate with a compassionate and curious team that understands the unique challenges of remote operations. Weekly team meetings are peppered with personal check-ins, shared wins, and space for professional growth. You'll never feel like a cog in a machine; instead, you're seen as a key contributor with a voice that matters.

What We’re Looking For

We are seeking someone with a blend of technical expertise and human-centered thinking. If you're highly organized, detail-oriented, and bring warmth and clarity into your virtual interactions, we want to hear from you.

Minimum Qualifications

• Prior experience in property management, facilities coordination, or remote operations support
• Proficiency in CAM reconciliation, budgeting, and service scheduling
• Comfortable working with digital tools and remote coordination software
• Excellent written and verbal communication skills
• Ability to manage multiple priorities with grace under pressure

Preferred Qualifications

• Experience managing commercial property portfolios or shared tenancy maintenance plans
• Understanding of lease terms related to CAM billing and tenant cost allocation
• Familiarity with ADA compliance and sustainability standards in property maintenance
• Empathetic approach to problem-solving, with an inclusive mindset
• Demonstrated ability to work independently and collaborate across time zones

Growth Opportunities

We believe in uplifting every team member through meaningful career paths. This role opens the door to exciting possibilities:

• Transition into remote facilities management roles
• Progression into lease administration or property financial analysis
• Opportunities to contribute to DEI committees and remote workplace innovation

Several former CAM Coordinators have advanced to senior positions across property operations, having refined their foundational skills and leadership abilities through this role.

Why You Belong Here

You're not just applying for a job—you're stepping into a space that values authenticity, collaboration, and care. We see the potential in every applicant and invest in making your work-life fulfilling, flexible, and forward-thinking. You’ll be surrounded by people who lead with compassion and work with integrity, where the focus is on both delivering excellence and nurturing personal well-being.

Whether you're early in your career or bringing years of expertise, you’ll find a place here to learn, grow, and lead in your own way.

Salary and Benefits

• Annual Salary: $57,202
• Comprehensive remote onboarding and mentorship
• Inclusive benefits plan with health, vision, and mental wellness coverage
• Remote office setup stipend and ergonomic consultation
• Flexible PTO and wellness days
• Ongoing learning and development resources

Ready to Make an Impact?

We’re looking for someone who finds meaning in the details and takes pride in making shared spaces thrive, no matter where they are. If you're someone who leads with empathy, champions collaboration, and brings order to complexity, this is your opportunity to shine.

Apply today to join a workplace where every perspective matters, every task contributes to a greater purpose, and your growth is as important as the job itself. Let’s build better spaces, together—from wherever you are.