Remote Community Association Manager (HOA)

About the Role

Are you passionate about enhancing communities through digital innovation and seamless remote collaboration? We're seeking a competent Remote Community Association Manager (HOA) who brings a balanced mix of strategic thinking, operational expertise, and tech-forward communication skills. In this remote-first position, you'll serve as the key liaison for homeowners associations, ensuring that communities are efficiently managed, digitally connected, and built on transparency and trust. This role offers an annual salary of $80,000, competitive benefits, and the opportunity to manage operations for multiple residential communities, all from the comfort of your home.

Key Responsibilities

Digital Community Oversight

• Oversee the administration and governance of homeowner associations using cloud-based management platforms.
• Manage board meetings via virtual conferencing tools, ensuring structured agendas and real-time decision tracking.
• Interpret HOA policies and digital bylaws while promoting online transparency among community members.

Budgeting and Financial Planning

• Prepare digital annual budgets, track expenses in online accounting platforms, and ensure alignment with community priorities.
• Provide quarterly financial summaries and cash flow statements using cloud-based finance dashboards.
• Coordinate remote audits, payment scheduling, and digital vendor management to ensure financial clarity.

Virtual Communication and Member Engagement

• Maintain open lines of communication with board members and residents using centralized email systems and community portals.
• Curate and distribute e-newsletters, maintenance updates, and virtual surveys to encourage resident feedback.
• Facilitate conflict resolution using structured online communication workflows to ensure consistency and fairness.

Remote Vendor and Maintenance Coordination

• Digitally oversee contracts with landscapers, security, pool services, and other third-party vendors through innovative property management software.
• Schedule and supervise virtual inspections, track maintenance tickets, and document service resolutions using mobile apps.
• Establish digital service level agreements (SLAs) with vendors to ensure community expectations are met.

Policy Compliance and Recordkeeping

• Maintain electronic documentation of HOA covenants, rules, architectural modifications, and violation records.
• Ensure all operational protocols align with applicable state and local regulations using legal compliance trackers.
• Support legal procedures such as lien filings or remote hearings, if required.

Work Environment

You’ll thrive in a tech-powered environment where remote access is central to daily operations. Using cloud-based HOA platforms and task automation tools, you'll handle operations with high precision and minimal manual effort. The virtual workspace supports seamless collaboration with stakeholders across various time zones. Our digital-first culture fosters productivity, flexibility, and long-term career development in remote association leadership.

Tools and Technology

• HOA Software: AppFolio, Buildium, or Condo Control Central for centralized association management
• Virtual Communication: Slack, Zoom, and Microsoft Teams for video conferencing and chat support
• Accounting Platforms: QuickBooks Online, AvidXchange, or CINC Systems for budgeting and financial tracking
• Documentation & Compliance: Dropbox, DocuSign, and Google Workspace for file sharing and digital contracts
• Maintenance Coordination: UpKeep, Maintenance Care, or in-app portals for tracking repairs and service requests

By integrating these technologies, the position ensures optimized workflows, enhanced transparency, and increased resident satisfaction.

Desired Qualifications

Professional Experience

• 3+ years of experience in HOA or property management, preferably in a remote setting
• Proficiency in digital project tracking and virtual conflict resolution tools
• Familiarity with residential community regulations and digital legal compliance standards

Skills and Competencies

• Strong command of cloud-based platforms and remote collaboration tools
• Excellent digital communication skills with the ability to convey complex information clearly
• Data-driven mindset with the ability to interpret trends, make informed decisions, and implement insights
• Proactive in implementing tech solutions that enhance operational efficiency
• Collaborative team player comfortable managing multiple communities remotely

Educational Background

• Bachelor’s degree in Business Administration, Real Estate Management, Public Administration, or a related field
• Professional certifications, such as CMCA (Certified Manager of Community Associations) or AMS (Association Management Specialist), are highly preferred.

Growth and Advancement Opportunities

This role empowers you through access to robust learning platforms, digital mentorship, and a strong culture of remote leadership. High performers may progress to roles such as Regional HOA Director or Digital Operations Strategist, where you will lead larger portfolios or design technology-driven policies to transform community management.

The role is intentionally structured to cultivate leadership, continuous learning, and digital fluency, enabling career mobility in the evolving landscape of remote HOA governance.

Our Impact by the Numbers

• 95% of residents report improved satisfaction due to our digital-first communication approach
• 40% reduction in vendor disputes through automated service tracking
• 30+ communities successfully managed remotely with consistent service ratings above 4.8/5
• Over $2M in combined annual budgets managed via cloud platforms

These outcomes reflect a culture that values operational excellence, transparent engagement, and continuous innovation in managing community ecosystems.

What Makes This Role Unique

Unlike traditional HOA roles tied to physical offices, this position is a pioneering opportunity for a remote community manager to lead operations using data, automation, and virtual collaboration. Every day, you'll work within a dynamic, results-driven virtual team, prioritizing service delivery through innovative tools while fostering strong emotional connections with residents across all communities.

We value adaptability, empathy, and digital acumen, ensuring that the role is both impactful and personally rewarding.

Call to Action

If you're ready to lead modern HOA management with a remote-first approach, digital agility, and a commitment to service, we encourage you to apply today. Help build thriving, tech-enabled communities where residents feel informed, connected, and proud. This is more than just a management role—it's your opportunity to be a remote innovator in community leadership.