Remote CRM Administrator Jobs in New York (Remote)

Join a Future-Focused Digital Team

Are you ready to bring your CRM expertise to a fast-paced, innovation-driven environment from the comfort of your home? This remote CRM Administrator opportunity is your gateway to a tech-forward organization that values both technical brilliance and user-centered design. With an annual salary of $87,401, this role blends strategic impact with remote flexibility, giving you the tools to shape how customer relationships are nurtured, automated, and enhanced across enterprise platforms.

About the Role

As our Remote CRM Administrator, you'll be at the center of optimizing and maintaining our Customer Relationship Management systems. This is more than configuration; it’s about refining the entire digital engagement strategy—analyzing how we manage leads, opportunities, workflows, and customer data across departments. By aligning technology with business goals, you’ll help shape seamless and scalable experiences for both internal teams and our global client base.

Key Responsibilities

• Configure, manage, and maintain CRM platforms (Salesforce, HubSpot, or similar)
• Develop and implement scalable workflows, automations, and integrations with other systems, such as ERP or marketing tools.
• Conduct regular system audits to identify inefficiencies and ensure data integrity.
• Monitor KPIs related to sales and customer engagement; present actionable insights using CRM analytics.
• Collaborate with cross-functional teams to tailor the CRM system to meet sales, support, and marketing objectives.
• Facilitate CRM training and onboarding for internal users across remote teams.
• Coordinate scheduled system upgrades, patches, and feature releases
• Act as the primary support contact for troubleshooting user issues and CRM bugs

Tools and Technologies You’ll Work With

This role emphasizes modern CRM ecosystems and digital synergy. You’ll be working with platforms and tools such as:

• Salesforce CRM, HubSpot CRM, or Zoho CRM
• Zapier and Make.com for workflow automations
• Power BI or Tableau for dashboarding and data visualization
• API frameworks for system integrations
• Jira or Asana for sprint tracking and task management
• Cloud services like AWS or Azure for secure data processing

Work Environment and Team Culture

You’ll join a dynamic remote team that believes in collaborative innovation. The environment champions agile methodologies, continuous learning, and strong virtual communication. Our team excels at translating digital tools into real-world value, and we recognize that system administrators are the architects of customer intelligence.

• Fully remote setup with cloud-based infrastructure
• Weekly agile check-ins and sprint reviews via Zoom or MS Teams
• Continuous documentation on Confluence for transparency and traceability
• Emphasis on autonomy—trust is core to how we work

Why You’ll Love This Role

• Make an impact by fine-tuning the technological backbone of customer operations
• Influence process automation and strategic decision-making
• Collaborate across global teams while working from your preferred workspace
• Stay ahead with frequent exposure to emerging CRM features and third-party tools

Desired Qualifications

• 3+ years of experience in CRM administration (Salesforce, HubSpot, or equivalent)
• Proven ability to manage integrations using middleware tools and APIs
• Strong analytical mindset with familiarity in interpreting user behavior metrics
• Proficiency in automation scripting or configuration using CRM-native tools
• Excellent problem-solving abilities and documentation skills
• Familiarity with data governance standards and role-based access control (RBAC)
• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field

Performance Metrics

We will gauge your contributions based on:

• CRM uptime and reliability metrics (target: >99.5%)
• Data hygiene KPIs (duplicate reduction, accuracy improvement)
• User satisfaction scores for CRM support and usability
• Efficiency of workflow automations and reduction in manual processes

Career Development and Growth

We value potential just as much as experience. As a CRM Administrator here, you'll have access to:

• Sponsored certifications (Salesforce Admin, HubSpot Academy, etc.)
• Access to tech conferences and CRM summits
• Leadership opportunities in system migration and digital transformation projects
• Cross-training in data analytics, customer journey mapping, and DevOps support

Perks and Benefits

• Competitive annual salary of $87,401
• Remote-first culture with flexible working hours
• Healthcare, dental, and vision coverage
• Wellness stipend and digital workspace setup allowance
• Paid time off, parental leave, and personal development days
• Subscription to industry learning platforms like LinkedIn Learning or Trailhead

Make Your Mark in Remote CRM Innovation

In a world where meaningful digital interactions define business success, CRM administrators are the unsung heroes of engagement. If you're passionate about leveraging systems to drive customer satisfaction and streamline internal operations, this is your moment to lead from behind the screen.

Apply Now — Shape the Future of Customer Engagement

Ready to bring your digital intuition to a role where your ideas matter and your tech skills make an immediate difference? Apply today and transform the CRM experience from a data repository into a dynamic relationship engine. Take the reins on more intelligent automation, richer data, and more intuitive user journeys—all from your home office.

Let’s redefine how CRM works for humans.