Remote CRM Project Manager

Inspiring the Future of Customer Relationship Innovation

Imagine joining a team where innovation isn’t just encouraged—it’s part of the job description. We are redefining what it means to deliver exceptional CRM project management in a digital-first world. With a global footprint and a passion for personalization, our team excels at building experiences that foster loyalty, drive insights, and empower brands to forge deeper connections with their customers. If you’re someone who finds joy in untangling complexity, coordinating tech-savvy teams, and designing CRM strategies that work, this might be your perfect remote opportunity.

Role Overview and Mission

Shaping Exceptional CRM Projects from Anywhere

This is more than just a job. As our Remote CRM Project Manager, you’ll help orchestrate transformative customer experience initiatives from strategy to execution across time zones, technologies, and teams. With full ownership over CRM project lifecycles, you’ll ensure on-time delivery while weaving in opportunities for creativity, iteration, and user-centered innovation. Your mission? Keep stakeholders aligned, systems running smoothly, and customer-centric goals at the forefront.

Key Responsibilities and Expectations

Primary Duties You Will Own

• Lead end-to-end project delivery for CRM implementations, upgrades, and integrations across Salesforce, HubSpot, or similar platforms.
• Collaborate with cross-functional teams, including developers, analysts, designers, and marketing leads.
• Define scope, timelines, milestones, and deliverables while managing budgets and resource allocation.
• Translate business objectives into actionable project plans that align with client visions and user needs.
• Maintain constant communication with clients and internal teams to track progress, surface risks, and facilitate swift resolutions.
• Oversee CRM data migration, testing, deployment, and ongoing performance evaluation.
• Inspire adoption through effective change management and training initiatives.
• Utilize agile methodologies to adjust priorities and enhance project outcomes dynamically.

Tools and Technologies You’ll Use

Digital Platforms and Collaboration Tools

• CRM Platforms: Salesforce, Microsoft Dynamics, Zoho, HubSpot
• Project Management: Jira, Trello, Asana, Monday.com
• Communication: Slack, Zoom, Miro
• Data & Reporting: Tableau, Power BI, Excel
• Documentation: Confluence, Notion, Google Workspace

We embrace emerging technology, so you’ll always be encouraged to experiment with new tools that improve efficiency and collaboration.

Work Environment and Team Culture

A Remote-First Culture That Prioritizes Human Connection

Let’s be clear: remote doesn’t mean removed. Our virtual culture is vibrant, inclusive, and designed to foster meaningful connections. From virtual coffee rooms to innovation hackathons, we keep things dynamic. You’ll work autonomously, but never alone. You’ll be supported by colleagues who champion curiosity, value emotional intelligence, and believe in celebrating wins—big and small.

Flexibility, Balance, and Global Collaboration

Flexibility is foundational here. Whether you’re a night owl or an early bird, we trust you to design your schedule in a way that meets deliverables and keeps you energized. Additionally, our remote structure enables you to collaborate with talented minds from around the world.

Qualifications and Ideal Background

What Makes You a Perfect Fit

• At least five years of hands-on experience leading project management initiatives, ideally within CRM or MarTech ecosystems
• Proven success managing multiple CRM lifecycle projects concurrently in a remote environment.
• Proficiency with agile/scrum methodologies and collaborative leadership
• Sharp problem-solving instincts and an obsession with detail and efficiency
• The ability to interpret client needs into elegant, executable CRM project strategies
• A strong technical foundation with the ability to bridge communication between business and development teams
• Familiarity with GDPR, data compliance standards, and CRM best practices
• Bonus points for PMP or Agile certifications (but hey, we value experience over badges!)

Compensation and Benefits

Everything You Need to Thrive

• Salary: $129,170 annually
• Remote-first culture with the flexibility to work from anywhere
• Comprehensive health, vision, and dental insurance
• Monthly coworking or home office stipend
• Professional development budget for certifications, courses, and conferences
• Paid parental leave and mental wellness support
• Quarterly team retreats (optional, epic, and 100% paid for)

Career Development and Advancement

How You’ll Grow With Us

• Transition into leadership roles such as Program Director or Head of CRM
• Spearhead cross-departmental digital transformation projects
• Contribute thought leadership to our innovation labs and client strategy forums
• Mentor new hires and build team culture in meaningful ways

We want you to grow not just in title, but in vision, responsibility, and impact.

Team Member Insights

Hear From Someone On Your Future Team

"This company gave me the chance to lead CRM transformation for global brands while working from my small hometown. I feel seen, challenged, and respected. That balance is rare."
— Riya S., CRM Project Manager

Call to Action

Take the Lead. Apply Today.

If you’re someone who thrives on digital complexity, loves untangling systems, and finds joy in meaningful connection, we want to meet you. This isn’t just a seat at the table—it’s a role that invites you to redefine the table. Let your creativity shine, bring your vision to life, and help shape the CRM experiences of tomorrow.

Apply now and start a journey where your ideas truly move the needle. We’re excited to build something extraordinary together.