Remote Dental Preauthorization Coordinator
Description
Remote Dental Preauthorization Coordinator
Step Into a Team That Puts People First
Picture yourself in a place where every idea matters, and everyone is encouraged to be their authentic self. As a Remote Dental Preauthorization Coordinator, you won’t just process paperwork—you’ll help people from all backgrounds access care that truly changes lives. Here, being yourself isn’t just welcomed; it’s celebrated. Annual Salary: $67,392
Why We Do What We Do
We’re on a mission to remove barriers and simplify dental care for patients everywhere. Our strength comes from our differences: we’re a mix of thinkers, doers, and problem-solvers. Together, we work toward fair access to dental care, knowing that when our team is supported and included, we do our best work for our patients.
What Makes This Role Meaningful
You’ll take the lead in making sure dental preauthorizations don’t become obstacles. By working closely with patients and dental offices, you’ll help make sense of insurance requirements and keep treatment plans moving forward. This is a fully remote opportunity, so you’ll collaborate with colleagues and dental providers from wherever you call home, relying on cloud tools and secure digital platforms that keep our team close, even when we’re miles apart.
How You’ll Make a Difference
- Serve as a friendly, knowledgeable guide for dental offices and patients as they navigate the preauthorization process
- Review treatment plans and gather all details needed for insurance approval
- Submit and follow up on preauthorization requests, resolving questions with empathy and patience
- Keep everyone in the loop: share updates with dental teams and patients at every step
- Maintain thorough, accurate records in electronic health systems
- Work side-by-side (virtually!) with other coordinators, dental staff, and insurance reps to solve challenges and share knowledge
- Spot trends or recurring challenges, and suggest practical improvements so things run more smoothly for everyone
What Your Day Could Look Like
Start your day by catching up with colleagues in a quick online chat—sometimes it’s work talk, sometimes it’s just sharing a laugh. Throughout the day, you’ll answer questions, check the status of insurance approvals, and step in when a patient feels overwhelmed by paperwork. Solving tricky cases feels good, but so does knowing you’re part of a supportive, diverse team that has each other’s backs.
The Technology and Tools That Make It Work
Our team uses easy-to-learn digital systems to stay organized and connected. Whether you’re securely sharing documents, sending a quick update in our team chat, or reviewing forms in dental software, technology helps—not hinders—your workflow. Training is ongoing, so you’re never left to figure things out alone.
What Helps You Succeed Here
- Experience with dental insurance tasks, billing, or claims is a plus
- You write clearly, listen well, and naturally put others at ease—even online
- You know your way around dental terms and understand what preauthorizations require
- Comfortable using digital tools, online forms, and cloud-based systems
- You pay attention to the details and don’t let things slip through the cracks
- You enjoy working on your own but love the energy of a collaborative team
- You care deeply about helping people from all backgrounds and want everyone to feel welcome
How We Live Our Values Every Day
Diversity, equity, and inclusion aren’t just buzzwords—they’re how we work. We’re proud to offer opportunities to people of all genders, backgrounds, and experiences. From mentorship programs to flexible scheduling and support for working parents, our policies are designed to help everyone thrive. You’ll find teammates who support each other and leadership that listens.
Perks and Benefits
- 100% remote position—work where you feel your best
- Robust health, dental, and wellness benefits
- Generous paid time off for life’s moments—big or small
- Ongoing learning and career development with access to mentors
- A genuine team spirit: respect, kindness, and collaboration at every level
- Team celebrations and virtual gatherings to build real connections
Join a Workplace Where You Belong
Here, you can be your true self. We support each other and celebrate successes big and small. Our goal? To lift each other up and make a lasting difference in people’s lives.
Ready for a Role That Feels Right?
If you care about making dental care more fair and accessible, want to grow with a diverse team, and are excited to use your empathy and organizational skills for good, we want to meet you. Apply today and help us make dental care better for everyone—starting with you.
Frequently asked questions (FAQs)
1. What actually happens during a day in this job?
Forget routines—some mornings you’re laughing with your team on chat, other days you’re deep in the weeds with paperwork or smoothing things out for a nervous patient. Sometimes you’re untangling insurance forms before breakfast, sometimes you’re chasing down answers right before dinner. Each day, there’s always someone you help get unstuck.
2. What’s genuinely satisfying about this job? And what can drive you a bit wild?
Cracking a tough preauthorization is honestly a rush, especially when it means a patient gets the green light for treatment. But paperwork doesn’t always play fair, and insurance rules seem to change whenever you blink. The days move fast—and so does the learning curve.
3. How do you keep up with all the rules and surprises from insurance?
Honestly, it’s like playing a game where the instructions change every week. You end up swapping stories with teammates, scribbling reminders on sticky notes, and saving little cheat sheets on your desktop. The trick is to stay curious and not be afraid to ask, "Wait, did the policy change again?"
4. Is this job one where you can move up or switch things up?
People land here from all kinds of backgrounds, and nobody stays in one lane forever. Some individuals end up teaching new hires the ropes, while others dive into larger projects, and sometimes someone jumps into a completely new aspect of healthcare. If you like changing things up, you won’t get bored.
5. How does the remote team actually feel day-to-day?
Picture a bunch of people scattered across the map who still find time to joke, pitch in, or vent about weird insurance calls. We celebrate when things go right, and nobody’s left to figure it out alone when they don’t. It’s chill, friendly, and you’re always welcome to be yourself—even if your dog barks during a meeting.
