Remote E-commerce Manager

Role Overview

Are you ready to take the lead in a dynamic digital marketplace and steer a thriving e-commerce ecosystem from anywhere in the world? We are seeking a seasoned Remote E-commerce Manager who excels in data-driven strategy, digital innovation, and seamless online operations. In this role, you'll manage the end-to-end performance of our online retail platforms while collaborating across departments to enhance user experience, boost sales performance, and refine product visibility. This is more than an operations job—it's a chance to architect the future of digital commerce.

Annual Salary: $97,599

Key Responsibilities

Strategic Sales Management

• Develop and oversee e-commerce strategies that drive customer acquisition, retention, and conversion.
• Optimize digital sales funnels through continuous A/B testing, multivariate testing, and predictive modeling.
• Lead seasonal and promotional campaigns to increase revenue and customer lifetime value.

Marketplace Operations

• Manage performance across multiple e-commerce platforms, including Shopify, Amazon, eBay, and WooCommerce.
• Analyze consumer behavior trends and inventory performance to enhance operational efficiency.
• Coordinate logistics, returns, and fulfillment workflows with third-party logistics (3PL) partners to ensure prompt service delivery.

UX Optimization

• Continuously refine website UI/UX using heatmaps, user session recordings, and behavior analytics tools.
• Prioritize mobile responsiveness and accessibility to ensure seamless shopping experiences across all devices.
• Implement enhancements to the checkout process to improve abandonment rates and increase conversions.

Analytics and Reporting

• Use analytics platforms like Google Analytics 4, Hotjar, and Looker Studio to assess KPIs and campaign performance.
• Track and report on metrics such as customer acquisition cost (CAC), average order value (AOV), and return on ad spend (ROAS).
• Drive improvements based on conversion funnels, click-through rates, bounce rates, and user journey insights.

Cross-Functional Collaboration

• Partner with marketing, content, and SEO teams to ensure alignment in messaging and search strategy.
• Liaise with customer support to implement feedback loops that inform product pages and content.
• Align with finance to manage budgets, forecasting, and ROI analysis for campaigns.

Work Environment

This is a fully remote opportunity designed for individuals who excel in independent and virtual team settings. You’ll thrive in a dynamic setting that fosters proactive problem-solving and innovation. The role supports flexibility in scheduling, work-from-anywhere autonomy, and access to collaborative digital tools that simulate in-office engagement.

• Flexible timezone coordination within core working hours.
• Weekly sprints and agile retrospectives to review cross-functional progress.
• Digital-first culture using Notion, Slack, Zoom, and Trello for streamlined communication.

Tools and Technologies

You will work with a suite of industry-standard tools and forward-looking technologies that enable robust data insight and platform control:

• E-commerce Platforms: Shopify Plus, Magento, WooCommerce, Amazon Seller Central
• Marketing Tools: Klaviyo, Mailchimp, Google Ads Manager, Meta Ads Suite
• Data & Analytics: Google Analytics 4, SEMrush, Hotjar, Tableau, Looker Studio
• Productivity & Project Management: Asana, Trello, Notion, Airtable
• Optimization & CRO: VWO, Optimizely, Crazy Egg

Qualifications and Requirements

Education & Experience

• Bachelor’s degree in Marketing, Business, E-commerce, or a related field
• Minimum 4 years of hands-on experience in digital retail management or e-commerce operations
• Proven success in leading online sales growth and campaign execution

Core Competencies

• Strong command of web analytics, digital marketing, and inventory flow modeling
• Deep understanding of SEO principles and algorithmic changes that affect online visibility
• Hands-on experience managing multi-channel e-commerce platforms
• Exceptional organizational and multitasking skills in a remote-first environment
• Strong written and spoken communication abilities paired with an analytical mindset

Preferred Skills

• Knowledge of HTML/CSS basics for troubleshooting
• Experience with international e-commerce markets and cross-border logistics
• Familiarity with subscription models and loyalty program frameworks

Opportunities for Growth

This role offers immense potential to shape not only your career but also the digital trajectory of a thriving e-commerce brand. You will have the platform to introduce bold ideas, own key performance metrics, and lead initiatives that influence customer behavior across regions. Continued education is supported through:

• Paid courses and certifications in CRO, UX, and Google Ads
• Monthly tech-sharing sessions with digital experts
• Access to beta testing programs for upcoming e-commerce tools

Call to Action

If you're an e-commerce leader with a strategic mindset and an instinct for digital trends, we want to hear from you. Step into a role where your impact echoes across customer experiences and sales performance. Apply now to become the driving force behind a fast-scaling, remote-first retail powerhouse. Let’s redefine online commerce—together.