Remote E-commerce Specialist

Championing Innovation with Heart and Humanity

In a fast-paced digital world where every click matters, we believe in building meaningful connections between customers and brands through intelligent, compassionate, and inclusive e-commerce experiences. Our team isn’t just passionate about product listings and checkout flows—we’re passionate about people. From our remote-first culture to our deep commitment to an inclusive workplace, we don’t just sell online; we build with purpose. We're now on the lookout for a Remote E-commerce Specialist to help steer our digital storefront with strategy, empathy, and vision.

Annual Salary: $108,792

Role Overview

Shaping Digital Journeys with Strategy and Empathy

In this role, you’ll be more than just a data-driven decision-maker; you’ll be a curator of experiences. You will craft shopping journeys that are efficient and delightful. Our team thrives on thoughtful insights, agile execution, and continuous iteration. Whether it’s launching new product campaigns or optimizing funnel conversions, your input will resonate across departments and directly impact customer satisfaction and revenue.

Fostering Collaboration Across Diverse Teams

We believe that the best ideas come from minds that are inclusive. You’ll work closely with creative, content, analytics, and development teams to ensure seamless alignment between branding and conversion strategy. You’ll also interface with customer service to gather feedback that enriches our approach to digital merchandising.

Key Responsibilities and Expectations

Daily and Strategic Functions

• Lead the day-to-day management of online store operations across Shopify and other platforms.
• Analyze traffic, conversion, and bounce metrics to refine the e-commerce experience.
• Collaborate with UX/UI teams to A/B test landing pages, email flows, and product placements.

Campaign and Content Support

• Assist in curating digital content, writing product descriptions, and tagging items with SEO-rich terminology.
• Support seasonal campaigns, flash sales, and holiday promotions through thoughtful planning and scheduling.

Operational Coordination

• Liaise with logistics and fulfillment partners to improve the post-checkout experience.
• Maintain inventory accuracy and coordinate with procurement for restocking
• Monitor competitor behavior and emerging trends in global online retail

Work Environment and Company Culture

Flexible, Remote-First Work Philosophy

We offer a truly remote-friendly environment. Whether you’re based in a bustling city or a quiet town, our digital infrastructure ensures seamless communication and collaboration. You’ll have access to weekly team syncs, virtual coffee chats, and collaborative tools that foster connectivity while allowing space for deep focus work.

An Inclusive Culture That Celebrates You

We are proud of our diverse team—a mosaic of backgrounds, ideas, and identities. We believe in the strength of representation, and your voice matters here. We continually audit and evolve our processes to create fair and inclusive pathways for growth and participation.

Tools, Systems, and Technology You’ll Use

• Shopify Plus, WooCommerce, or Magento for e-commerce infrastructure
• Google Analytics and Hotjar for behavioral insights
• Klaviyo or Mailchimp for CRM and campaign flows
• Trello and Notion for team collaboration
• Canva and Adobe Creative Suite for marketing visuals
• SEMrush and Ahrefs for keyword strategy

Ideal Candidate Profile

Skills and Qualifications

• Proven success managing e-commerce platforms with at least three years of direct experience
• Familiarity with conversion rate optimization, product tagging, and responsive mobile design
• Excellent written communication, with the ability to make product listings shine

Additional Competencies

• Experience in launching e-commerce campaigns across multi-channel platforms (email, social, and search)
• A strong understanding of customer segmentation and personalization tactics
• The agility to pivot quickly, absorb feedback gracefully, and implement insights effectively.
• Commitment to working in a team that values diversity, equity, and inclusion

Opportunities for Growth and Development

We take your growth seriously. Whether you’re looking to branch into strategy, digital marketing, or merchandising analytics, we’ll support your path with mentorship, certification programs, and promotion opportunities. Many of our team members have progressed into leadership roles, thanks to the autonomy and trust we place in every contributor.

A Story of People Behind the Platform

Real Stories of Impact and Inclusion

What started as a small e-commerce venture in a living room has evolved into a remote team spanning multiple countries and cultures. Our success stems from staying grounded in our core values: building authentic relationships with customers and supporting our team as if they were family. Our first hire, a single parent returning to the workforce, now leads one of our fastest-growing product categories. Another teammate recently completed a UX bootcamp sponsored by us and is now spearheading accessibility improvements across our site. We celebrate wins, learn from mistakes, and believe laughter belongs in every Slack thread.

How to Apply and Make an Impact

Why You Should Join Us

We’re not just filling a vacancy—we’re adding a valued team member. If you’re looking for a remote role where your voice is heard, your work is valued, and your wellness is prioritized, this is your invitation to step into a career that balances performance with purpose.

Start Your Journey with Us

We invite you to bring your expertise, ideas, and personality to a team that truly values them. Let’s make digital shopping better for everyone, together.

Ready to grow with us? Apply today and start your next chapter as a Remote E-commerce Specialist.