Remote eCommerce Manager

About the Role

Are you passionate about creating seamless digital shopping experiences that make customers feel seen, heard, and valued? We're seeking a Remote eCommerce Manager who excels in a dynamic, human-centric environment and is eager to drive inclusive growth across online platforms. In this role, you'll shape the future of our online presence, applying strategic thinking and creative problem-solving to meet the evolving needs of a diverse customer base. The annual salary for this position is $75,000, accompanied by benefits that include remote work and location independence, while remaining connected to a mission-driven team.

What You'll Do

Strategy and Growth

• Develop and implement a holistic eCommerce strategy aligned with long-term business goals.
• Champion inclusive customer journeys by tailoring content and experiences that resonate with different demographics.
• Use ethical data practices to analyze customer behavior and identify opportunities for sustainable revenue growth.

Website Optimization

• Oversee daily operations of the online store, ensuring intuitive navigation and high accessibility standards.
• Work closely with visual designers, technical developers, and creative contributors to enhance user experience and foster brand loyalty.
• Monitor site performance, reduce bounce rates, and increase the average order value by catering to diverse customer preferences.

Marketing and Promotions

• Launch marketing campaigns that emphasize shared values, social impact, and cultural sensitivity.
• Integrate personalized product recommendations and audience-specific promotions.
• Align storytelling across channels to create a unified voice rooted in authenticity and empathy.

Collaboration and Leadership

• Partner with cross-functional teams, including logistics, finance, customer service, and creative departments.
• Nurture a remote-first team culture based on trust, open communication, and mutual respect.
• Mentor junior staff and encourage professional growth by supporting diverse career paths and learning styles.

Who You Are

Skills and Background

• Proven track record managing eCommerce platforms such as Shopify, WooCommerce, Magento, or similar systems.
• Strong analytical acumen with experience in Google Analytics, CRO tools, and remote performance tracking.
• Adept at digital merchandising, content curation, and inclusive campaign planning.
• Familiarity with payment gateways, shipping integrations, and inventory synchronization.

Your Mindset

• You believe that everyone deserves a seat at the table and actively champion that belief in your work.
• You approach challenges with curiosity and compassion, always eager to learn from others.
• You embrace feedback, celebrate diverse perspectives, and find joy in lifting others.

Tools You’ll Use

• Shopify or WooCommerce for storefront management.
• Google Analytics and Hotjar for behavioral insights.
• Klaviyo or Mailchimp for audience engagement.
• Slack and Zoom for seamless communication.
• Trello or Asana for project management.

Our Remote Culture

A Place Where You Belong

We’ve created a digital workspace that prioritizes balance, mental well-being, and psychological safety. Our virtual open-door policy and weekly team check-ins are designed to ensure everyone feels heard, supported, and valued.

Inclusion in Action

Diversity isn’t just a metric to us—it’s a mandate. Our hiring practices reflect our dedication to welcoming individuals from diverse backgrounds and encourage team members to express their unique identities. Our leadership demonstrates this commitment by investing in equity-focused initiatives and educational programs.

Shared Success

Every win, big or small, is celebrated. Whether it’s a record sales month or someone’s work anniversary, we make time to honor milestones as a team. We believe shared recognition builds resilience and strengthens community.

Qualifications

• Minimum 4 years in an eCommerce-focused role, preferably with remote team experience.
• Demonstrated success scaling digital retail operations with a customer-first approach.
• Exceptional written and verbal communication skills.
• An understanding of SEO principles and user-centered design.
• Experience managing or mentoring team members across disciplines.

Growth Opportunities

Make an Impact

This is more than a role—it's a chance to shape the evolution of an empathetic, mission-driven online brand. Your decisions will directly affect how thousands of customers feel when they engage with our digital storefront.

Career Development

We provide structured learning opportunities, access to online courses, and peer mentoring programs. Whether you're looking to specialize further or broaden your skills, we support your journey.

Be Part of Something Bigger

As a member of our remote team, you’ll help build a digital marketplace that prioritizes accessibility and inclusivity where products and services meet people where they are. We believe in meaningful work, and we invest in those who make it happen.

Ready to Apply?

If you’re energized by purpose, passionate about building inclusive eCommerce experiences, and eager to work in a fully remote environment where you can be your authentic self, this is your place. Join a team that values your perspective, encourages bold thinking, and celebrates every step of progress.

Your next opportunity to lead meaningful eCommerce change starts now—apply today!