Remote SQL Support Engineer

Where You’re Welcomed—And You Matter

Imagine joining a company where your ideas are valued and your unique path is recognized. As a Remote SQL Support Engineer, you’ll work with a team that understands the importance of empathy, community, and celebrating each person’s story. Here, your differences become strengths, and inclusion shapes every interaction. We know the best solutions are born from hearing every perspective, so we create a space where each person can learn, grow, and feel truly seen.

What Makes This Team Different

Belonging isn’t just a promise—it’s a practice. People here come from many different walks of life, and every path is appreciated. You’ll notice right away that people here check in on one another, celebrate progress, and lend a hand during challenging moments. Whether you’re logging in from a distant city or your hometown, you’ll find equal opportunity, respect, and an open invitation to contribute. Flexible work options and a supportive spirit have helped people from all walks of life succeed here.

What You’ll Do Each Day

Help Others With SQL—And With Heart

You’ll solve database challenges for teammates and clients, using your expertise with SQL to find answers, fix slowdowns, and support smooth data moves. Every interaction is an opportunity to offer patience, clarity, and genuine assistance.

Connect and Collaborate

This job is about more than technical fixes—it’s about connecting with others. You’ll work alongside engineers, analysts, and support pros, sharing knowledge and building trust. We encourage open conversations and believe learning together makes everyone stronger.

Make Tech Easy for Everyone

You’ll explain tricky database topics so anyone can understand. By making information accessible, you help others feel capable and confident. Every question is welcome, and your encouragement matters.

Shape How We Work

Your insights help us improve our tools, guides, and support processes. When you see a better way, we want to hear it. Your suggestions shape how our team grows and how we support one another.

How We Work—And Why It Works

Work should fit your life. Here, you decide where you’re at your best—home, a favorite café, or somewhere new. Digital tools keep everyone connected and make sure support is always within reach. Respect for personal needs is woven into how we work together.

The Tools and Tech You’ll Use

You’ll handle a range of industry-standard SQL databases, apply best practices for query performance, and support cloud-based platforms. You’ll utilize real-time chat, knowledge bases, and ticketing tools to maintain smooth operations and stay in sync with your team. Our technology continues to evolve to serve a diverse and distributed group.

What Helps You Thrive Here

• Experience helping others with SQL database setup, troubleshooting, and tuning
• Knowledge of how to keep data safe and reliable
• A caring, steady approach to solving customer problems
• Able to express yourself clearly and kindly—by email, chat, or call—when working remotely
• Comfortable working solo or with a group, especially with people from many different backgrounds
• Familiarity with cloud tech and remote teamwork tools
• Commitment to creating a space where everyone is welcomed and respected

Growth, Support, and Belonging

Here, learning never stops. You’ll find mentoring, new skills training, and genuine opportunities to advance in your career, regardless of your background or starting point. Employees have found support during significant life changes, after career breaks, and while balancing work and family. Stories across our team show that everyone is encouraged to bring their whole self to work, and that’s when they thrive.

We’re an Equal Opportunity Employer—For Real

We encourage people of every background, gender, and ability to apply. Our hiring and work policies are built to open doors, not close them. Removing obstacles and building fairness into every step matters here. Your individuality is not just accepted—it’s valued.

Ready to Start Your Journey?

If you want to work in a place where your input shapes outcomes and your story is celebrated, we want to meet you. Let’s create progress, together. Apply now and bring your whole self—we’re ready when you are.