Remote Travel Consultant

Description

Remote Travel Consultant

Join a Mission-Driven Team That Puts People First

Imagine being the voice that helps shape someone’s travel dreams, the guide who crafts meaningful journeys, and the thoughtful advisor who supports clients through the joys and complexities of travel. As a Remote Travel Consultant, you won't just make bookings—you'll become part of life-changing adventures. With a yearly salary of $48,925, this fully remote position offers the opportunity to deliver exceptional service from wherever you are.

Here, we believe that every journey tells a story. That’s why we center our culture on inclusion, warmth, and respect. Our mission is to ensure that every traveler’s needs are heard and honored, and that each team member's strengths are recognized and appreciated.

Why This Role Makes an Impact

This role is essential to helping travelers feel safe, seen, and supported. With today’s ever-changing travel landscape, clients look for more than convenience—they need empathy, clear communication, and expert guidance. As a Remote Travel Consultant, you will empower individuals and groups to explore the world while upholding a strong commitment to care and service.

Your Core Responsibilities

Creating Tailored Travel Plans

  • Engage with clients to learn about their specific interests, budget, and travel goals.
  • Build customized itineraries that include accommodations, flights, transportation, and local activities.
  • Stay current on regional travel alerts, entry requirements, and health protocols.

Providing Empathetic Travel Support

  • Communicate with transparency and kindness via email, chat, or phone
  • Resolve issues quickly and respectfully, offering reassurance and alternative options
  • Anticipate client needs and provide timely travel advice and updates

Collaborating in a Virtual Team

  • Work cross-functionally with logistics and operations teams to coordinate smooth client experiences.
  • Contribute ideas to enhance team workflows and service standards
  • Take part in regular team calls and virtual collaboration spaces

Ensuring Operational Efficiency

  • Use booking software and CRM platforms to manage client information
  • Keep accurate records of transactions and itineraries with utmost confidentiality
  • Collect and analyze feedback to help refine our approach and tools

Tools That Power Your Success

You’ll utilize top-tier cloud platforms designed for global travel support, from CRM systems to itinerary builders and customer engagement tools. These technologies help you stay organized, connected, and efficient while working remotely.

Ideal Experience and Skills

We value both industry knowledge and a compassionate mindset. Candidates who bring a mix of technical skills and emotional intelligence thrive in this role.

Background & Experience

  • Two or more years in travel consulting, remote customer service, or the tourism industry
  • Familiarity with global destinations, travel trends, and safety regulations
  • Confidence working independently in a virtual work environment

Personal Attributes

  • Exceptional communication and listening abilities
  • Thoughtful and inclusive approach to customer interactions
  • Adaptable and solutions-focused, even in high-pressure scenarios

Tech Literacy

  • Proficient in communication tools like Zoom, Slack, and Teams
  • Experience with online booking tools and customer management software
  • Familiarity with reservation systems (e.g., Sabre or Amadeus) is a bonus

Our Work Culture: Inclusive, Respectful, Connected

Our remote workspace is founded on mutual support, open communication, and genuine care. No matter your location, you’ll feel connected to a team that values your individuality and contribution.

A Commitment to Diversity and Inclusion

We are proud to foster a culture where individuals from every race, gender identity, background, and ability can thrive. Our hiring practices reflect our conviction that diverse perspectives lead to better outcomes for everyone.

Supportive Team Environment

  • Access to professional development tools and training modules
  • Health and wellness initiatives tailored for remote workers
  • A community of mentors and colleagues ready to support your success

Career Advancement Awaits

Whether you see yourself growing into senior consultant roles or pivoting toward destination expertise, we offer multiple pathways to help you level up. Our leaders actively support internal promotions and continued learning.

We also invest in certification programs and niche training that allow you to expand your portfolio in areas like eco-tourism, business travel, or family vacation planning.

What Sets You Apart

Success in this role is reflected through:

  • Strong client feedback and repeat business
  • Accuracy and clarity in every booking
  • Creative input and participation in team discussions
  • Willingness to receive feedback and grow professionally

Ready to Redefine Remote Travel Service?

If you’re energized by the idea of helping others discover the world and feel supported every step of the way, this could be your perfect role. Join a dynamic remote team that values care, connection, and personal growth.

Apply today and let your next great adventure begin here.